Dear Rajeshbhaiji,
Thank you very much both cheques , one of Sirish Desai and One of Jyotiben Sirish Desai was received from Baroda Office on 5th August, 2010. It was timely settlement of the Mediclaims. Excellent and Prompt Processing was highly appreciated and God Bless you all in your work in helping the people needing Mediclaim settlement.

Regards,
Sirish Desai
Practicing Chartered Engineer
"A" Category Surveyor and Loss Adjuster
by IRDA for Fire, Engineering and Marine
Cargo SLA : 4626 Issued since 12-4-1981
and Valid till 12-4-2011.
Fellow of Indian Institute of Insurance
Surveyors and Loss Assessors.
Government Approved Valuer
under Wealth Tax Act, 1957
No. Cat. VII-54/1996

Dear Sir,

Thank you very much. I am so grateful.
Regards,
Krishna kumar
Claim no.NA/MMPY/32010/00799961
mailto:kkumar_saxena@hotmail.com

Hi Shweta,

Thanks for the approval. I really appreciate the good job and the follow up.

Regards
Kaushik
claim no.582899
mailto:koushik.sinhamahapatra@oracle.com

Dear Sir/Madam,

It is quite heartening to hear from our employees, being satisfied with the continued support they keep receiving from our TPA-Emeditek during the tough times of their life’s... No matter how miniscule the service may be……….the whole integrity, attitude & driving the things with process are also matters the most & Emeditek showcased the same... time to time.

I would like to take an opportunity to specially thank Mr. Anil Dogra, Chandigarh for their wonderful support mechanism & Customer Services …………. expecting the continued support in future also…

Thanks & Regards,
Sanjeev
mailto:sanjeev.kumar@spicedigital.in

Thanks for the information.

Thanks & Regards,
Nishikant Mathapati
OI-FISV-15189748
mailto:Nishikant.Mathapati@fiserv.com

I am very happy and satisfied with your service. The CSRs are very keen at providing assistance. Their attitude and manners are excellent. Thanks a lot to your team. Especially Mr.Raveej Singh had helped me a lot, his coordination and prompt service was excellent. For US You people are LIFE SAVER. I know there are no words to express my feelings for the service you gave but once again I would like to say thanks a lot for all you done for Me and My Family. Keep it up!

Thanks & Regards

Anup A. Sawatkar
mailto:anup.sawatkar@gmail.com

The TPA E-Meditek empanelled with Star Union Dai-ichi Life is a big support for us. All the staff members of E-meditek worked with great emotions to get all our medicals done in time. Apart from this customers who could not respond properly to get medicals done are also regularly followed up by the staff to get their medicals done. We are really thankful to all the staff members of Emeditek specially Ms. Rupali Gupta who supported us to get our closing go successful. All our phone calls are attended and the updated status is given to us from time to time. Even the medical reports are always sent in time.
We once again are thankful to Ms. Rupali Gupta who being a part of E-meditek gave a complete dedicated support to Star Union Dai-ichi LIC. We wish the same support in future also.--
Regards

Ajay Kumar
ajay.kumar@sales.sudlife.in

Dear Kamal

Your support and immediate help is really appreciated.  
The efforts put in by you are remarkable.

We were facing problems in Himachal and your superb efforts and quick action is really helping.
Keep this supporting habit on and I am sure you will get maximum business from TALIC.

Well done, keep it up.

Regards,
Pawan Dogra
U160815135

Dear Mr.Dogra,

Wish you happy Bengali New Year.

I am highly satisfied & really thankful to you rendering a prompt service with regard to my medical settlement with Peerless Hospital, where my father was admitted.
Hope i may be provided with the same service in future occasion, if needed.
Thank you once again.

Regards,

Saroj

Thanks

Shwetha for Ur early response in settling this claim.

but I am not satisfied with the response of ur Hyderabad office

staff including branch manager, operations manager, front office staff

Regards

SUBHASH PARTANI
mailto:subh_p@rediffmail.com

To E-MEDITEK

Thanks for all support and immediate action taken by your customer executive Raveej Singh. Expecting same support and co-operation from E-MEDITEK team in future same as your above executive done till now.

Regards
Vijay Kunder
mailto:kunder_vijay@yahoo.com

Thanks for your kind co operation

With regards

Chandrabhan
claimno. 797935
mailto:cbyadav@athenaenergy.in

Dear Sir

Thanks for your quick reply.
So he feels satisfied.

Thanks

Vimal Shah
Dev. Officer NIA DO IV.
mailto:vimalshah51@yahoo.com
Re: 860399

Dear Madam,

Many thanks for your co-operation.
Regards,
P.K.Bhattacharya.
mailto:pranabkumar_b@yahoo.co.in

Thank you Shweta.

Adesh Kumar
cliam no. 798660
mailto:akumar@targray.com

Madam,

Thanks for prompt response.

We will send query reply as soon as possible.

Thanks and Regards,
Shirish V.Joshi
mailto:shirish.joshi@kbl.co.in

Dear Sir

Thanks for your confirmation.

Highly obliged of your good self.

Thanks

With warm regards.

Balvinder Sin Claim Ref No. 426163
mailto:balvinderbagga@gmail.com

Dear Shweta

I am very much thankful to you for your kind support, i realy appriciate to you.

With Regards
Arun Mehta
claim no.396154
mailto:shreemay_am@yahoo.co.in

Mr. Sunil Kumar

My heartiest thanks to you for your kind cooperation. 

Your kind cooperation is highly appreciated.

Regards

Shyam Sundar Sharma
mailto:ranjeet2141@gmail.com
Claim Id no. 580332 & 581416

Thanks for quick reply.

Thanks and Regards,
Prasad Deshpande
mailto:deshpande.prasad@siemens.com

Thanks for sending the list.

Regards,

Regards,
Pawan Goswami
mailto:goswamip@emamipaper.in

Many thanks Shweta for all your help. It is much appreciated.

Best regards
Rajeev
CLAIM NO.797022
mailto:rajeev3varma@gmail.com

Thanks a lot for the clarification.

Best Regards,
mailto:Ruby.Dalal@in.ey.com

Hello,

Very courteous and knowledgeable  people , hoping for the same kind of service is the future. 

Thanks
Charanjit singh
mailto:charanaja12345@hotmail.com

Thank You Very much Sir

Mukesh Chavda
mailto:mukesh@krishnapipes.com

Dear Shweta,

Thank you so much for all your help till date. You have been very effective and prompt in getting our claims processed in a speedy manner.

Thanks again in advance for your help.

Thanks & regards,
Imran Bhojani
Email: ibhojani@radianceenterprises.com
Claim no. 395753

Dear Shweta,

I hereby express my heartfelt thanks for the efforts you have taken to do the needful in my claim approval of amount Rupees Four Lac three thousand nine hundred and twenty one only, as this was indispensable for me at this hour.

I sincerely appreciate your consistent follow up and for updating me through mail and phone. 

Thank you so much.

Thanks and Regards,
Mahesh Joshi
mailto:maheshjoc@yahoo.com

Dear Shweta,

Thanks for your co-operation.

With Best Regards

Pinke Thakur

Relationship Manager claim no.794523
mailto:pthakur@eastwestassist.com

Dear Shweta,

Thanks a lot -thanks a lot
Thanks to spl. You as well as your all team.

 With Regards
 Mukesh Satpute
Claim Ref.No -796409
mailto:mukesh.satpute@careerlauncher.com

Hi Shweta,

Thanks for your effort. I really appreciate that.

Regards,
Mahesh Joshi
Claim no: 821321
mailto:maheshjoc@yahoo.com

Thanks for your big co-operation.

Regards,

Pawan Kumar
claim No.UI/FMCP/112009/00792733
mailto:goelmp@gmail.com

My Name is Rajiv Rana working with Hewitt Associates.          

I had opportunity to interact with Lakshman on 4th Feb'10 regarding approval of my Cashless Claim.

Lakshman was very prompt on responding to request and also he diligently gave call back to me informing about status of Claim.

Please pass on my thanks to him.

And Hats off to you to have such a dedicated employee with you.

Lakshman: Thanks once again.

Regards
Rajiv Rana
mailto:rajivrana7@gmail.com

Hi,

It was pleasant talking to your executive.  I'm very happy with the way he guided me through my query.  He was very kind and courteous.

Regards,

Krithika
mailto:krithika.giridhari@gmail.com

Thanx Sunil for your prompt reply.

regards

Ranjeeta
mailto:counselling@icarehospital.org

Thanks a lot!

This is helpful.

Regards,
Prashant.
mailto:Prashant.Bhatti@gfk.com

Thanks for ur great help.

Regards
Rajesh Bhatia
mailto:rajesh.bhatia@steria.co.in

Dear Sir,
Thanks a lot for your prompt response

Bejugam Seetharamulu
mailto:srlu1948@yahoo.co.in
UI-CMIP no.14275591

Dear Sir,
Thanks

manchandaBHim
mailto:bsmanchanda.2009@rediffmail.com

To
The Manager,
Customer Care
emeditek

Dear Sir,

I am very much happy and thankful to Mr Sulinder Choudhary for giving me full detail knowledge and procedures for cashless cards.

I find that he has studied all things in detail. He speaks in a polite way to the customers and not to loose his temper also.

Thanks for appointing this type of executives in customer care.

Regards
B M Jadhav
mailto:bmjadhav@rediffmail.com

Dear Sir,

Thank you for your co-operation,

NEETA SRIVASTAVA 
mailto:sks@gdcl.in

Dear Sir/Madam
This is to informed you that associated name Mr. Laxman he is working for e-Emeditek solution at Head Office
 I have a great experience with him; he always gave good respond from your side

This is Mr. Ramesh from Care Hospital, Nampally, Hyd.

Thanking you sir,
Insurance Desk,
mailto:carepreauth@gmail.com

Dear Shweta,

Shweta, I really appreciate your cooperation.
Thank you so much. You are amazing. I am going to bother you every month!!!! J

Thanks & regards,
Imran Bhojani
Email: ibhojani@radianceenterprises.com Claim claim no.395491,395336

Thanks very much.

Arup Das
Sr. Manager Claims
National Property Supply Chain
 SBI General Insurance Co. Ltd.
       Arup Das
       mailto:arup.das@sbigeneral.in

Hi,

So far I always have a very good interaction as well as get the information I look for whenever I contact from your executives. Keep up the good work Santosh. Cheers.

Yours sincerely,
Wungyaopem Ruivah.
mailto:wungyaopem@yahoo.co.in

Dear Raveej,
Very positive
Sunil-kumar.Pareek
mailto:Sunil-kumar.Pareek@in.ey.com

thanks a lot sunita ji for your prompt reply

Regards
sharad tiwari
policy no. 152110/2007/215
claim no. 308989
mailto:corporatefranchise@yahoo.co.in

Thanks for your mail.
The query was well attended to by the executive and info provided was also useful.
Regards,

--
pankaj bhargava
mailto:pankaj165@gmail.com

Thanks for this information.

I really appreciate for your service, hope same will be continue in future.

Thanks again.
Thanks and Regards,
Amol D. Gabhane
UI-TLT-15111164
mailto:amolgabhane@yahoo.com

I have received my card. Thank you for your cooperation

Natasha.V. Paul
mailto:tashu_natz@yahoo.co.in

Hi,

Your executive was very helpful and guided me through the system to fulfil my need. He had patience in abundance.

Thanks,
Avinash

Regards,

Avinash Danam
Assistant Team Manager, WNS – OEC
mailto:Avinash.Danam@kantaroperations.com

Hi Sunil Team,

I am happy with the response of Sunil. He has a good knowledge of the product and the input which he had given is good enough for me to analyze what
happened.

Thanks,
Gautham Rathod
mailto:gauthamrathod@gmail.com

Thanks u shweta: i have got my chque

Thanks & regards,
Vansh mittal
Claim no.797082
mailto:vansh_mittal80@yahoo.com

Thanks a lot Madam.

Regards
Rahul Verma
claim no.782435
mailto:rahul_verma1386@yahoo.co.in

It was satisfactory. Many things got cleared to me.  SATISFIED.

Thanks
Mohan
mailto:mkt.tahilyani@gmail.com

Hi Team,

Its a great experience talking to you people till date..

I had a talk with Surrender Rawat. I was curious to know the status of my claim and rendered the claim details.

Emed is very professional and has really helped me to get through the claim process.

mailto:dineshacharya@rediffmail.com
From: Dinesh P Acharya

Ms. Sunita,

Many thanks for your prompt response at all times.

I want to really appreciate your way of talking and your hard-working attitude. You always guided me each and every movement and can never forget your help

Regards
Koomar
mailto:sipl@seniorauto.co.in
Claim Nos. 785016

Dear Customer care team

Thank u for the prompt action ID cards received Pls keep it up
Best wishes

K Venkatachari
Policy 70300/2009-2010/0706/01
mailto:kvchari@gmail.com

Thank you, much appreciated!

Regards,
Sameer Claim No:- 187468
mailto:Sameer.Qureshi@centrica.com

Hi,

First of all I would like to thank for the approval of my medicalim. No
Doubt Jitendra is a very nice executive he knows how to communicate the
Customers and how to Del with tehe medlaim issues.

Thanks and Regards

Satnam Nagpal
mailto:Satnam.Naggal@fly.virgin.com

To the Manager,

Respected Sir/Madam

I take this opportunity to inform you that one of your representatives LAXMAN has delivered excellent customer support, where in he kept me updated about my brother's claim status as well as the cheque status on timely basis.

I think he is one of the best customer representatives ever I encountered in this kind of field.

Please convey my best regards to Laxman that he keeps up the best work!!!

I would also appreciate if he is given rewards and recognition as a motivational factor for him also his colleague

Thanking you

Ashfaque Moloo  
mailto:ashfaquemoloo@yahoo.com

Dear Sunil kumar
1astly thanks ur nice cop ration. It is great advice 4 me because I m too much confuse about ur services. But now u saticefide me. Thanks again to u. if any problem in future I again disturb u

With regards
Nitin Madaan

Dear Shweta

Thanks for your reponse.

Regards
Vinita Sethi
claim no.794832
mailto:vinitasethi@gmail.com

February 12, 2010

The interaction with Mr.Lakshman was good. Hope to see faster claim approvals from your back end.

Renoy Anto,
Castrol India Ltd.
mailto:renoy.anto@castrol.com

Dear Shweta,

I really appreciate your keeping me updated about my claim .Thank you so much for your cooperation.

Best regards
Ankur Arora I Asst. Manager, Guest Sales & Reservations
Claim No. 506564
mailto:ankur.arora@spicejet.com

Dear Sir

Today, I have received My Mediclaim Chq. of Rs.9061/-  

Many Many Thanks for the same

I am totally satisfied with Your service

Again, Thank you very Much

Thanking You
Dharmendra H.Pandya
mailto:dharam_pandya@yahoo.com

Hi Shweta,

Thanks a lot for the commendable job you have done to process my claim. As a client I am very much impressed with the way u have handled my requirement & generously extended ur helping hand in getting the needful done..

Thanks a lot again.

Regards
Ganesh.a
Claim No:- 792617
mailto:ganesh.a@citi.com

Hi

This is to inform you that Mr. Kanwal is a great associate. He has helped me so much regarding issues with my policy. He was to the point and provided resolution to me in very short span of time. It was really nice to speak with this associate since he was very helpful and polite and has knowledge about what the issue was. So, I would like to recognize the efforts that this associate has put in.

Thanks a Lot...It was a great experience with E-meditek.
mailto:natashanup2002@yahoo.co.in
From: NATASHA DUDEJA

Dear Rama

Thanks for all your help in getting this claim approved and helping out my
Father with his queries. I really appreciate your sincerity of work. 

Regards
Debarshi
claim approved---577038
mailto:Debarshi_Das@infosys.com

Hi,

please find my feedback below,

Sunil was patient in listening to customer.
He was ready to solve the issue.
He did find a solution and waited me to log in and waited whilie checking it.
Once the issue was solved and the customer satisfied then only he ended the call.

End of the day Sunil made me happy and he was very good at his service.

Thanks for the help.
Thanks and regards
Senthil
mailto:SenthilDeepak.R@steria.co.in

best regards
Puneet Goel
claim no.820582
mailto:amarpapercompany@yahoo.com

Dear Team,

I am highly pleased with the services provided by Mr Lakshman who went out of the way and got my claim settled of my cashless delivery at Sama Nursing home. By mistake, hospital had sent a wrong bill on 18/01/2010 for which my claim only settled for Rs 57950/- whereas as per limit of maternity benefit, im entitled for Rs 75k with Oriental. I was highly pleased with the services and empathy which Mr Lakshman provided in dealing with my case. Not only this, on 15/01/2010 when i was trying to take the print out of my health card, it was only Mr Lakshman who helped with the same, which was being disclosed by Mr Lakshman himself when i again called on 19/01/2010 for the claim settlement.

Thank you Mr Lakshman for your outstanding services being provided to your customer which such commitment levels and what i liked the most was the immediate feedback and empathy which you showed to me.

Regards
Anu
mailto:aanusharma2@gmail.com

Dear Sir,

I would like to inform you that I was greatly pleased with the reply and treatment given by Ms,. Sunita Singh, your customer care employee, on Saturday 30/01/2010.

I felt relaxed after having few words with Ms. Sunita and want to convey my heartiest THANKS to her for her dedicated approach towards customer satisfaction.

Your's Truely,

Kunwar Pal.
mailto:kunwarpal2010@yahoo.in

First of all Thanks a lots.
I received my both cards yesterday.
We greatly appreciate the assistance you have provided us. 

With kind Regards,
Jayesh Bhatt
FOR POLICY NO.180500 / 48/09/97/00005281
mailto:jayeshgotri@yahoo.co.in

Thanks for your prompt reply Madam.

Your quick and prompt action helped me a Lot to settle my claim.

Khag raj bashyal
Instyle exports pvt.ltd.
claim no. – 792307
mailto:alok@instyleexports.com

Hi Bhanu Pratap,

I am quite satisfied by the service. Much appreciated work done by you. Carry on.

Thanks & Regards

Deepak Singh
Manager-Sales Engineering
UTSTARCOM A World Of Better Communication
email: deepak.singh@utstar.com

Dear Mr Amit
Please refer telrecon discussion held regarding claim no 795440 & 794069, I appreciate your personal efforts for making payment with in week.

regards
KLsharma
NA-MMPY-13635320
klsharma0401@yahoo.co.in

Hi team
Your representative was quite courteous and even gave me a call-back to explain me the status.  He was patient in explaining me the details.

Thank you for all the support.

Best regards and thanks,

Harinath Reddy
mailto:harinath.reddy614471@steria.co.in

Thanks for your support and ny feedback is very good for Raveej

regards
Gaurav Khanna
mailto:gauravkhanna@choladbs.murugappa.com

Dear Sir;

Thank you Very much for your prompt response.

ANIL . S . BHANGALE
mailto:asbhangale@mukand.com

Hi,

Thanks for replying and sending the E- Card.

Regards,
Manish Jain
mailto:manish.jain81@gmail.com

Dear Sir/Madam,

This is with regards to Medical Claim case for my father Mr. Krishan Kumar Joshi (eye surgery on 13/Jan/2010 at Venu Eye Institute) for which I would like to mention to your attention, a very heartfelt thanks and feedback for Mr. Lakshman Tomar.
May I say of all of the dealings I have had on the telephone , talking and conversing with Mr. Lakshman Tomar has been a dramatic and professional experience on the road to professionalism.
Mr. Tomar has insight into the policies and the requirement of customers, all of which he proudly recited to me. Also, Mr. Tomar has a marvelous command of language, he speaks slowly, and clearly, and has patience and understanding of the issue at hand.
He is able to figure out demands and concepts, never having his voice flare into a temper...always remaining calm and assuring.
His presence over the phone has been assuring and comforting. He followed up the case and resolved all the queries very amptly which demonstrates his expertise.

I trust Mr. Tomar will continue his employment with E-meditek and will be amply rewarded for his customer service and expertise.

Kindest regards,
Sachin Joshi
Thanks and regards,


Sachin Joshi
mailto:sachin.joshi@hewitt.com

Deear Shweta,

Great work.

This kindly of  attitude towards work is really appreciable.
Please always keep remain such work and responsibility enthusiasm with you.

I'm highly thankful to you for your tremenduos efforts to get the claim approved for cashless option in a very short period. 

Great work done.

Thank you so much.

With best regards,

Yadu Gautam
mailto:gautam282@gmail.com claim no.795727

Dear Mr. Anil,

I really appreciate the promptness of the response given to me in getting the resolution for my queries related to Pre-approvals and approvals for the medi-claim for my Father.

I sincerely thank you for the same and wish you all the best in your life.

I am sure services like this will take you and your company to great height.

Thanks & Regards.

PAWAN SHARMA
mailto:pawan.sharma@sakataindia.com

Dear Madam,

Thank you very much for confirmation prompt response on this

Regards,
Laxman Singh
claim no.791059
snecompliances@sgcservices.com

Dear Shweta,

Thank you so much for your quick reply. Information received.
Karan
claim no.785534
mailto:york.brask@gmail.com

Hi Shweta,

Thanks for the given update.

Cheers!,

Himanshu Gaur
CLAIM NO. – 784406
mailto:himanshu.gaur@accenture.com

Hi All
This is about Laxman who helped me a lot during my mothers hospitalization at Shantihospital.

I appreciate his cooperation and feel that he has done a fantastic job for me. I have no ward to explain more about him. Anyway Keep it up.
Thanks & Regards
Sasanka Sekhar Sahu
Card No -UI-XANS-10877126
mailto:sahu_sasanka@yahoo.co

To, Customer Care Unit  
(E- Meditek (TPA) Services Ltd.)

Dear Sir / Madam,
Firstly I am very thankfull to you and your team for your kind support and your quick response.
Thanks & Regards,
Lokesh Goyal
mailto:lokesh.goyal@samsung.com

Dear Shweta,

Thank you for getting the claim approved at your earliest. I really appreciate the way she helped me.
Mr. Sunil Aggarwal
Thank you
Karan

claim no.785534
mailto:york.brask@gmail.com

Many many Thanks

I never forget your Obligation.
Many Many Thanks Sunita ji for showing sympathy towards me

Dharmendra Pandya
My Policy No.142700/48/2009/5571
mailto:dharam_pandya@yahoo.com

Thank you mam for you’re rapidly reply. Have a nice day.

Regards
Veer pal dixit
mailto:veerpaldixit@gmail.com

Dear Mr. Amit

Please refer telecom discussion held regarding claim no 795440 & 794069. I appreciate your personal efforts for making payment with in week. Thanks for great Work.

Regards
KLsharma
NA-MMPY-13635320
klsharma0401@yahoo.co.in
 

Hi Customer Care team

     Your representative was quite courteous and even gave me a call-back to explain me the status.  He was patient in explaining me the details.

Thank you for all the support.

Best regards and thanks,

Harinath Reddy
mailto:harinath.reddy614471@steria.co.in
 

Thanks for your support and feedback is very good for Raveej. Really appreciable work done by him

Regards
Gaurav Khanna
mailto:gauravkhanna@choladbs.murugappa.com

Dear Customer Care

Thank you Very much for your prompt response.   I am really very happy with the fast response on queries and processing.

ANIL. S . BHANGALE
mailto:asbhangale@mukand.com
 

Hi Customer Care team,

Thanks for replying and sending the E- Card. Thanks for Ur kind support & Co-operations. Your team work is really appreciable. Your help is highly appreciable.

Regards,
Manish Jain
mailto:manish.jain81@gmail.com
 

Dear Sir/Madam,

this is with regards to Medical Claim case for my father Mr. Krishan Kumar Joshi (eye surgery on 13/Jan/2010 at Venu Eye Institute) for which I would like to mention to your attention, a very heartfelt thanks and feedback for Mr. Lakshman Tomar.
May I say of all of the dealings I have had on the telephone, talking and conversing with Mr. Lakshman Tomar has been a dramatic and professional experience on the road to professionalism.
Mr. Tomar has insight into the policies and the requirement of customers, all of which he proudly recited to me. Also, Mr. Tomar has a marvelous command of language; he speaks slowly, and clearly, and has patience and understanding of the issue at hand.
He is able to figure out demands and concepts, never having his voice flare into a temper...always remaining calm and assuring.
His presence over the phone has been assuring and comforting. He followed up the case and resolved all the queries very eamptly which demonstrates his expertise.

I trust Mr. Tomar will continue his employment with E-meditek and will be amply rewarded for his customer service and expertise.

Kindest regards,
Sachin Joshi


Thanks and regards,


Sachin Joshi
mailto:sachin.joshi@hewitt.com
 

Dear Shweta,

Great work.

This kindly of attitude towards work is really appreciable.
Please always keep remain such work and responsibility enthusiasm with you.

I'm highly thankful to you for your tremendous efforts to get the claim approved for cashless option in a very short period. 

Great work done.

Thank you so much.

With best regards,

Yadu Gautam
mailto:gautam282@gmail.com
Claim no.795727
 

Dear Mr. Anil,

I really appreciate the promptness of the response given to me in getting the resolution for my queries related to Pre-approvals and approvals for the Medi-claim for my Father.

I sincerely thank you for the same and wish you all the best in your life.

I am sure services like this will take you and your company to great height.

Thanks & Regards.

PAWAN SHARMA
mailto:pawan.sharma@sakataindia.com
 

Dear Shweta Madam,

Thank you very much for confirmation & prompt response on this…………I really appreciate the services rendered by you.

Regards,
Laxman Singh
Claim no.791059
snecompliances@sgcservices.com
 

Dear Shweta,
Thank you so much for your quick reply.

I thank her for all her support and help.
I look forward for the same support in the future too.

 Karan
Claim no.785534
mailto:york.brask@gmail.com
 

Hi Shweta,

 Thanks for the given update.
I really thankful & appreciate your good work & Effort. I am very happy & thankful for your good service.

Cheers!,

Himanshu Gaur
CLAIM NO. – 784406
mailto:himanshu.gaur@accenture.com
 

Hi All

 This is about Laxman who helped me a lot during my mother’s hospitalization at Shantihospital.

I appreciate his cooperation and feel that he has done a fantastic job for me. I have no ward to explain more about him. Anyway Keep it up.


Thanks & Regards
Sasanka Sekhar Sahu
Card No -UI-XANS-10877126
mailto:sahu_sasanka@yahoo.com

 

To,
Customer Care Unit  
(E- Meditek (TPA) Services Ltd.)

Dear Sir / Madam,
Firstly I am very thankful to you and your team for your kind support and your quick response. I appreciate your work & support related to my Claim.

Thanks & Regards,
Lokesh Goyal
mailto:lokesh.goyal@samsung.com
 

Dear Shweta,

 Thank you for getting the claim approved at your earliest. I really appreciate the way she helped me.

 Mr. Sunil Aggarwal
Thank you
Karan
Claim no.785534
mailto:york.brask@gmail.com
 

Many Many Thanks

I never forget your Obligation.
Many Many Thanks Sunita ji for showing sympathy towards me 

 Dharmendra Pandya
My Policy No.142700/48/2009/5571
mailto:dharam_pandya@yahoo.com
 

Dear Sunita,

Thank you mam for you’re rapidly replying. I appreciate your work & emeditek for such a good service.
Have a nice day.

Regards
Veer pal dixit
mailto:veerpaldixit@gmail.com

Dear Rama,

Thanks for everything you have done; otherwise I would not have been possible this promptly. Wish you and all the people of your team a very happy new year.

Thanks and regards,

Krishan Swaroop
Claim Approved---791307
mailto:swaroop_krishan@yahoo.com
 

Thank you very much M/S Rama Bisht. You have been very kind to these old couple. God Bless you.

B.K. & Rama Sharma
Claim no. UI/IHP2/92009/00786613
mailto:bksrama@yahoo.com

 

Dear Manager,
 

I am very thankful to Ms. Reenu, who has co-operated so much and behaved in a very noble way

I really appreciate her way of working

 With Regards,

Inder Jeet Walecha
mailto:walecha_inder@yahoo.co.in
NA-MMPY-12493089

Dear Ms.Shweta,

 

Today I have checked the status of my claim and found it’s finally approved now. I really appreciate the efforts you put in my claim settlement. I think this would be my last mail to you, but I wish God Bless you and coming Year will bring happiness in your life. I am not writing this mail just because you helped me a lot in my claim approval but this words are coming from my heart that I should appreciate a person who is eager to help and able to understand customer's concerns.

Keep it up Shweta..

Good Luck and Happy New Year in Advance.

Regards
Deepak Sharma
Claim No-506102
mailto:deepak.sharma@airtelmail.in
 

Dear Rama ji,
 

Thank you very much for good news.

Thanks for your cooperation. I appreciate your work & emeditek for such a good service.

Thanking You n Regards

.
Gireesh Kulkarni
mailto:kgireesh@rediffmail.com
 

Thanks Mr. Raveej,
This is just a letter to thank you for your excellent service in dealing with me on the
Various questions I have been asking and helping out with details. It is sheer joy to work with
You and you must be an asset to your company.

Regards,

Mohammed Azmathullah Khan
azmathullah.khan@acclimited.com
 

Dear Sunita Madam,
Thank you for your reply. Thanks for immediate response. I appreciate your work done for me.
 Thanks for your kind cooperation & support.

Sumit Mandal
mailto:dgp_sumit_mandal@yahoo.co.in
 

Dear Sir

Thanks a lot for the information provided.
I am fully satisfied with the discussion I had with Mr. Sunil. I appreciate your work towards my case. Carry On.

Thanking you
 
naidurd
mailto:naidurd@hotmail.com

Thanks Shweta for update

I really thankful for your customer service delivery & hope the same in future.

Kapil Goel
mailto:kapil.goel@fiserv.com
 

Dear Customer Care,

Thank you very much for prompt reply. Thanks for your co-operation & I really thankful for your kind support. I wish you all the best for your Future....

Yours faithfully

Dr J N Dalal
mailto:jndalal@gmail.com

 

Dear Shweta,

I received the August cheque today. Thanks for your help. I very glad to say and experience the prompt action taken by you.

Thanks & regards,
Imran Bhojani
Claim no:393964
Email: ibhojani@radianceenterprises.com

Hi Shweta,

Thanks a lot for your great effort. I appreciate your good work. Thanks a lot may god bless you and have successes in life

Your regards
Kumud gatewayrail
mailto:kumud@gatewayrail.co.in

Dear Sunita,

Thank you for your quick response and it is appreciable. Thanks for the cooperation Sunita liked the working style & really appreciate your effort.
 

Many Thanks
Abdul Gafar
Claim no.790690
mailto:sunita.singh@emeditek.com

Hi Customer Care,

Thanks a lot for the information…… Thank you so much for your help & interest in my case that you turned my opinion about emeditek.

Regards,
Manish Rathi
mailto:Manish.Rathi@adventity.com

Dear Shweta,

I really appreciate your prompt solution to my problem. I have been running around since long to get a proper solution but was unsuccessful until I got in touch with you.

You are an asset to your company and I hope E-meditek trains every employee the way you handle customer queries. I really appreciate your help. God bless you.

Thanks a lot. Have a nice day.

Thanks & regards,
Imran Bhojani
Email: ibhojani@radianceenterprises.com
Claim no: 393964

Dar Sunita,
Many-many Thanks for support & Prompt service & good Cooperation in future also.
I really appreciate good services of emeditek

REGARDS
NARASIMMAN
EMSL: UI INDU 781077
mailto:narasimmanr@canbank.co.in

Hi,

Thanks a lot and it is really appreciated the type of response from you and your team.

Really great work & helpful you guys are. Keep it up.

Regards
Niladri Rath
Claim no 791540
mailto:niladri@tulip.net
 

Dear Ms. Rama Bisht,

Thank you madam for the cooperation your company needs helpful employees like you,

We sincerely appreciate your effort & sincerity towards the work.

 We are thankful to you ones again Mam

Thanks & Regards Satish Ramanlal Patel
mailto:patelsatish1974@gmail.com
Claim----297404
November 21, 2009

HI,

THANK YOU VERY MUCH FOR YOUR QUICK ACTION TAKEN BY EMEDITEK & CUSTOMER CARE PEOPLE. WITH THE HELP OF THIS I WAS ABLE TO RECIVE MY AUTHRISATION VERY QUICKLY & EASIELY. REALLY APPRECIATE YOUR TEAM WORK.

A.K.GUPTA
mailto:anand.kumar.gupta@gmail.com

Dear Mr. Sunil

Thank you very much for the follow up. I am impressed with the customer services provided by Emeditek I have received the courier yesterday evening.
Called up your office today morning to thank you but unable to contact you. Any ways thank you once again for the follow up.

Regards
T Hanumantha
Claim No: - 850985
mailto:hanumanth.vet@gmail.com
 

Hi Amit,

Good Morning.

This is in regards to Laxman Tomar who is a part of your team. I would like to take this opportunity to thank and appreciate Laxman for all the help that he provided when we needed to file a claim. My sincere apologies as this mail is much delayed but would like to tell you that Laxman was of great help. Let me give you a brief up of the entire situation.

My husband works for WNS global services. He had fallen terribly ill and had to be hospitalized. As your organization covers the employees of WNS for insurance benefits, I made a call to your organization and
Was helped by Laxman with all the details. Considering the fact that I may not have been in my best senses as my husband was not keeping well, Laxman offered his professional help and expertise and made sure that all the work was done for us with minimum hassle. He is truly a great person and both my husband and I appreciate all the hard work and effort he took to help us out.

Please do pass my sincere gratitude to him. Thanks for all your help.

Yours Sincerely,
Supriya.
mailto:supriya.phillips@gmail.com
 

Dear Sir,

I am to confirm the successful completion of my mother's eye surgery at Silver line Eye Hospital on 14th November, 2009. I thank you again for the grant of fund & your team work for approving my claim.

Thanking you
 BASAB CHATTERJEE
mailto:helloguest2002@sify.com
 

Dear Rama madam
Thank you for your best support and good work. I highly appreciate your hard work.
With Regards
Gagan Kalra
mailto:gagan_kalra@in.com
 

Dear Raveej

Many many thanks for your tremendous efforts for cashless approval of the following employees. Ragini, Neeti, Rakesh, Baby, Madhuri  

Great work by you. Keep it up.

Thanks & Regards
 Giriraj Singh
mediclaim@interglobe.com
 

Hi,

Thanks to Shweta, because he helped me a lot and made things smoother and easier.

I really appreciate for her great work.

Thank you.

Yours Truly,
Ramneek
Claim No: - 506363
mailto:kaur_ramneek87@yahoo.co.in
 

Dear Raveej,

Thanks a Million for helping me to approve my claim. I appreciate your kind effort.

Regards
Amrita.
Claim no- 817736
mailto:amrita.rao@emeditek.com
 

Thanks team!!!
This was really quick & positive response I had received by team. Great full for resolving my query in such a shortest time. Great work & keep it up....


Thanks and Regards
Sumit Bhargava
mailto:Sumit.Bhargava@steria.co.in
Card No: - UI-XANS-1013607
 

Hi,
My name is Subir kumar Singh and I am working in Hewitt. I am writing this mail to appreciate excellent services provided by Emeditek.

Last month my wife was admitted in fortis Noida as she is suffering from high fever which is latter on detected as dengue. This was the first time I taking services of your company as it was never required before. Two of your excellent customer care executive Kanwal and laxman handled my case with urgent care. They informed me about the process and I got approval in next two hours which is simply great.

Later on I was also got admitted in the same hospital as identified with high fever, this time kanwal again helped me allot.

It was great interacting with you guys and all my blessings to your super customer care executive laxman and Kanwal.


Subir Kumar Singh
mailto:subir.kumar.singh@hewitt.com

Dear Mr. Amit Parashar

I Amit Chauhan am a customer of E-meditek and I am thankful for the support and help of the e-meditek team that helped me a lot in the processing of the case of my mother (Bimla Chauhan).

Your team responded very well to me and all the people specially Mr. Lakshman Tomar helped a lot

I once again thanks to the whole team

Best regards
AMIT CHAUHAN
mailto:amitchauhanji@indiatimes.com

Hi Amit

I want to provide my feedback about one of your associate Mr. Laxman Tomar. I had a case for my wife with Maharaja Agrasen Hospital requiring cashless approval.

I conversed with Laxman about the case through helpline. He listened to me empathetically, made me understand the process and details correctly. When I was watching lot of people in the hospital with different TPA panels getting harassed with different hiplines, despite system issues, he went ahead and helped in clearing the case in very short timeframe.

I really want to THANK Laxman for his diligence and proactivenes while dealing with customers.

Thanks and Regards


Ravi Gupta
mailto:ravi.gupta.2@hewitt.com
 

Hi Abhishek / Bhanu
would like to thank you for your immediate & quick help at the time of critical need.

Regards

Prabjot Makin
mailto:prabjot.makin@hewitt.com
EMP no 79885

Hi,
I am Rahul working with Baxter India Pvt Ltd. On 19th October 2009 i admitted my wife in Orchid Hospital for delivery. Since it was an emergency so i didn't had any pre approval.
Inspite of shortage of time Mr Salman really helped me a lot by arranging for the approval on urgent basis. He has really helped me in terms that he explained me the entire process and he expedite the entire process at his own end.
Also at the time of discharge, Mr Kanwal cooperated a lot. He knew that both mother and child are now discharged from the room and sitting in the waiting area. He understood the importance and arranged for the approval for the child on priority.  The hospital got the approval within 20 minutes after sending the relevant documents.
I am once again thankful to both these people and am very happy with the services and promptness of Emeditek.

Thanks & Regards
Rahul Gupta
KAM- MD (ACCO)
mailto:rahul_gupta@baxter.com

A note of thanks

This is in regard to my spouse's maternity cash less claim from E-Meditek. I m really grateful and extend my sincere thanks to the local team and the Regional Manager for Rajasthan Mr. Lovleen Arora for  their prompt response and willing ness to help out of the way. My spouse was admitted to the hospital in emergency as she required a to be operated immediately. Within an hour of intimation my approval came for the cashless facility and needless to say I didn't have to bother for a minute thereafter. All the things were streamlined from their end and I Walked out of the hospital with a big smile on the face as I'm blessed with a baby boy, with no pressure of the expenses in this regard.

I really appreciate the services of E-Meditek  

Rahul Yadav
mailto:rahul2.yadav@citi.com

Respected Mam,

Thanks a lot for your co-operation and co-ordination.  I really appreciate your work.

Keep it up!!!!

Regards
Sanjay Gupta
mailto: himanshusanjay@yahoo.co.in
Claim No OI/INDO/92009/00788202

Dear Madam,
   

      Thanking U for your kind help. I really appreciate your nice cooperation for my case.

Regds
Sunil
mailto:fylfot@cal2.vsnl.net.in

Hi,

 I am sarfuddin khan from Hewitt associates. I was admitted in batra hospital for cashless facility and your people laxman, sameer khan did a good job . it took a lot of time but end of the day job was done by sameer and laxman. These two people were very cooperative.

Thanks $ Regards
Sarfuddin khan
mailto:saif4frnds@yahoo.co.in

Dear Madam:

Thank you very much for your immediate reply. Your effort is great for me. I appreciate & thankful for your support.    

Thank you and regards,

R NARASIMMAN. 
mailto:narasimmanr@canbank.co.in
Policy No.22/1500/48/09/97/00000092

Thanks a lot Team Emeditek.    

It was great experience and with the team at Emeditek. Special thanks to Ashutosh. He was very co-operative and fulfilled his commitment given.

Thanks once again.

Regards, Salil
mailto:salil.m.kadav@citi.com

Raveej singh ,  

Thank you for your coordination I will expect same prompt help from your company for service in future.

Kiran G Gogri
Claim No. : UI/CITI/102009/00789544
mailto:kiran.gulab.gogri@citi.com

Hi Shweta,

Vijay
mailto:dinkarvijay81@gmail.com
claim no:-787745

Thank You for your quick and specified guidance...best of luck
--
Warm Regards,

Sandeep / Raja  Majumder
mailto:deep.calcutta@gmail.com

Dear Mr. Amit,

I have been interacting with Ms Sunita Singh for my Insurance claims.
I would like to place on record, a very customer friendly and proactive approach of Ms Sunita from the day the insurance intimation was filed.

Regards
Rajagopalan Srinivasan
mailto:srinivasanr@wwil.net
Card No - UI-WIRE-03555120

This is  the feed back for  Ashutosh Tripathi whose help and support is highly appreciable and the way he resolved the issue in no time is really remarkable.

Thanks and Regards
Shah Altaf
Fiserv Global Servicess, Pune.
mailto:shah.altaf@fiserv.com

Hi,

I would like to share my experience in contacting emeditek during last week for cashless claim.

I was informed via my reliable source that it will at least take 4 solid hours after sending the last bill from the hospital.   But it was not true; all my dealing including the sanctioning with approval was completed within 1 and half-an-hour.  This also was because that I did not remember to submit the ID proof of my wife for whom I was claiming cashless benefit.  So excluding these timings I can say, the whole process was completed within an hour's time.

I called up emeditek via the helpline number and my call was attended by an executive, who took my details and the timing he turned around the whole thing was excellent.  I could not remember his name, but thanks a lot to him, who highlighted to hospital about the missing documents (id proof).

Then my thanks to Mr. Kanwal.  He took initiative to call me once the claim was approved to update me of the status.  People like him do their daily duty, but these small initiatives by them, makes a large difference in many of our lives. 

When I compare my past experience 1 year ago, in the city of Chennai, the service offered by team was 5 hours a head and responsive.

I wish, if you could forward my regards to this team and their managers.

Many thanks team!

Regards
Sathyabharath
mailto:sathyabharath@yahoo.com

DEAR RAMA MADAM,
I AM INDEED THANKFULL FOR YOUR PROMPT ACTION.  I AM VERY HAAPY TIO SEE SUCH KIND OF RESPONSE TO US. YOUR EFFORT IS WONDERFUL TO US.

WITH KIND REGARDS AND HAPPY DIPAWALI TO ALL YOUR FAMILY MEMBERS.

SUDEEP
mailto:pragati_sudeep@rediffmail.com
CLAIM NO.---- 788443

Dear mem,

The said case is now being closed but personally feels during the entire communication that you are a very energetic personality. I appreciate your good & nice work for me.

 Please keep it up.

Thanking you

Regards

Devdutt Sharma
mailto:devdutt5124@gmail.com
Claim No:- 786538/768703

THANKS MADAM

THANKS ONCE AGAIN FOR YOUR COOPERATION & APPRECIATE FOR YOUR GREAT EFFORT.
I REALLY ENJOYED YOUR SERVICES.
 
THANKS
REGARDS
SUNIL MALHOTRA
mailto:sunilmalhotra23@rediffmail.com
Claim No-781910

Dear Madam,

Thanks for helping me & assisting me at every step. I really appreciate your work & hope that same I receive in future also.

Best Regards
Soumitra Sarkar
mailto:S.Sarkar@itc.in

Dear Mam

Thanks for your kind cooperation, I am really thankful for your work done for me.
Really appreciate for your effort.


Regards
Devender Negi
mailto:Devender_Negi@lntenc.com
Claim No:- 784311

Dear Shweta,
Thanks a lot. Your service is great & your kind work for me is appreciated.

regards
Vinod kumar Dayama
mailto:vinod.dayama@rediffmail.com
Claim No:- 781756

Madam Sunita

Thanks for your prompt reply.

Wishing you good luck while appreciating your prompt customer service and co-operation.
Many-Many thanks for reply and updating on the position of the subject claim.
I look forward to your co-operation in future also.

Thanks and regards
Jagdip Shah
mailto:jb_shah123@rediffmail.com
Claim No. NA/MMPY/92009/00850799

Thank U MADAM,I am Grateful to U.

You & your services are really nice. I really appreciate your cooperation for me.

Sandipan Basu.
mailto:sbasu.m@gmail.com
CLAIM NO 574806

Thank you for the quick response as always!

It was a great service given by Emeditek team to customers. Carry on!!!

With best regards,
Sandhya Khan
mailto:sandhya.khan@siemens.com

Hi,

I am very much pleased with the service provided by your executive.
He was very polite and provided needed information in timely manner.

I am very much grateful to Mr. Kanwal.
Please keep it up.

Once again thanking you.
 

Regards,
Vasanth
mailto:vasanth.kumar@starmarksv.com

HI LAXMAN

THANKS FOR PROMPT CO-ORDENATION. I  REALLY APPRECIATE YOUR KIND ATTENDTION FOR MY CLAIM.

GREAT TEAM WORK.

THANKS WITH WARMS REG.
ALOK SINGH
mailto:marketing.sph@gmail.com

Hi Team,

Really appreciable work done by whole team.

Good Work

Regards,
Ashish
Card Number UI-IGSL-12386892
mailto:Ashish.Mishra@igt.in

Dear Mr. Surender Rawat,

Thanks for your help, I am highly satisfied with your service & appreciate your good work.

Keep it up in Future also.

Thanks & Regards
Sarbajit Ghosh
mailto:Ghosh.Sarabjit@nikonoa.net

Dear Mr. Bhanupratap,
 
Thanks for your kind cooperation & kind support.
I really liked your approach of work.

PBDesai
mailto:pbdesai@hotmail.com

Dear Team,

Nice talking with Mr. Sunil Kumar & thankful for his work which has done for me in this situation. .

I really thankful for his support.

Thanks
UMESH GANDHI
claim no 787389
mailto:umeshgandhi@zecoaircon.com

Dear Sir,

Thank you very much for your prompt response. I appreciate your good service and the clarification given by your Executive. I look forward to similar service while settling my pre/post hospitalization reimbursement claim once submits it.

Thanking you,

Yours faithfully
G.VASUDEVAN
Id: UI-CANA-07453116
mailto:vasu1953@rediffmail.com

DEAR SIR/MAM,

MY POLICY NO IS 282550032390.
KAPIL GUPTA

I HAVE TO THANKS  TO YOUR  EXECUTIVES RITU BAMBANI  JI AND RENU JI FOR GIVING ME FULL SUPPORT AND CO-OPERATION IN MY CLAIM PROCESS FOR PRE AND POST HOSPITALISATION EXPENSES.
THANKS A LOT TO RITU JI AND RENU JI AGAIN.

KAPIL GUPTA
mailto:kapilstationers@gmail.com
POLICY NO IS 282550032390

Hi Amit,

just wanted to give you the feedback for Shweta Shah.

Shweta has been working on my case since the last few weeks. And through out this time she ensured to keep me updated on all the details of my case. Shweta was the only one who actually called me back whenever she promised and updated me on my claim status. However at least I am confident that there is someone from your office (Shweta) working on this case.

She has been very customer centric in her approach and has been a thorough professional in her dealings with me. Such resources are rare to find. Do appreciate her on my behalf for the good work she is doing.

Thanks again for all your help!!!

Thanks & Regards,


Harman deep Singh
mailto:harmandeep.singh@hewitt.com

I Dr Deepak Singhal brother of patient vinay singhal (UI-IHP1-06281369), am  very thankful to E-Meditek Co for their good services at our  bad time and special thanks to Mr Lakshman  who chase up the case and helped us lot in our very difficult time to get our claim. So once again we are very thanful to Mr Lakshman and entire team of E-Meditek for their cooperation.

Your regards
Dr Deepak singhal
deepakddy@yahoo.com

Madam Sunita

Good day and greetings.

Thanks for response the details of which have been taken note of. I really appreciate your great work.


Many thanks once again and regards
Jagdip Shah
Father of Somesh Shah
Claim No. NA/MMPY/92009/00850799
mailto:jb_shah123@rediffmail.com
 

Dear sir/Madame,

as an agent, I am very much thankful to you for the reason that you have solved queries of my client Mr. Kirti N Amodwala very soon.

I also expect such a speedy co-operation from your office in all the cases in future.

Thanks once again.

On behalf of Kirti N Amodwala.
Claim no NA/MMPY/92009/00394359
mailto:jrmehta.2007@rediffmail.com
 

Dear All,

I was very happy to interact with your customer - care unit, particular Ms .Rimple Joshi.
   She was a great help to me in solving the problem.
It was in fact a delight to work with your office on phone.
Ms Joshi showed great patience to bear with me and get me access to the right
Information through your web based information.

Pl. keep it up. 
Thanks once again.
Dhar, Bharat Bhushan
[mailto:bbdhar@yahoo.com
 

Hi,

This is an appreciation letter for the executive Kanwal who helped me a lot for getting my claim resolved in just one hr.
I would like to thank him for his speedy response due to which i have not faced any problem regarding my claim.


Thanks and regards
Pooja Nischal
Process Executive
mailto:pooja.nischal@steria.co.in
 

Hi!

Thanks Rama for your kind cooperation and help. I am really thankful for your kind effort.
 It was a pleasure interacting with you.

  
Regards
Mohit
Claim no. UI/IHP2/72009/00782880
mailto:consultmohit@yahoo.co.in
 

Hello Rama

Thanks for quickly response for settlement of my Claim. Due to your support my claim got settle timely.
 
I really appreciate your work & thankful for your kind cooperation.

Thanks & Regards
Sanjay Singla
claim no. 781045
E-Mail ID s.singlaptps@caliberhr.com
 

Hi All,
 
 Many thanks to   "Jitendra Kumar" for his Great help.
Thanks for your cooperation & really appreciate for your great work

Thanks



Narendra Yadav
mailto:narendra.yadav@hewitt.com
 

Thank u Ms Sunita.

Counting on your support for an early settlement of my claim.

Thanks and appreciate the pro active response & support provided to me.

Regards
Rajagopalan Srinivasan
Card No - UI-WIRE-03555120
mailto:srinivasanr@wwil.net
 

Hi,

I would like to take the opportunity to provide the feedback/experience with the conservation with Mr. "B. S. Kanwal" on date 17/09/2009.

I was my pleasure that i contacted to Mr. Kanwal.

Mr. Kanwal responded me for every query which i raised. In my view he was the best person to whom i meet for my query/concern not only for the E-Meditek but to whom i have meet so far.

At the end, i would like to say only these words...."Thanks Mr. Kanwal for your valuable suggestion and guidance"

Thanks & Regards,

Manoj Verma
mailto:Manoj.Verma@hewitt.com
 

Dear Sir

I had spoke to Mr. Bhanu Pratap on 14/09/2009 regarding approval of cash less medical bill reimbursement on behalf of Mr. S. C. Khatua. It is really very pleasent to talking with Mr. Bhanu. He replied all my questions properly and also very helpful in settling my dues with Hospital Authorities even the Hospoital attendant was not to some extent co-operative. But only due to the quick response / assistance given by Mr. Bhanu, it was made possible that the patient was discharged in time.

I am really thankful to Mr. Bhanu and also to E Meditek for providing the wonderful services.

Thanks

Sanjeev Agarwal
Corp. – HR
UFLEX Limited
mailto:sanjeevagarwal@uflexltd.com

 

Hi,

This is to provide a feed back for Mr. Bhanu Pratap in Customer care Service Representative.

My Wife had to gone through a medical treatment last week and at the time of discharge, I called back at Emeditek for a speedy approval of Mediclaim amount
and then I had a word with Mr. Bhanu Pratap and I really found him very help full as he helped me to do the needful ASAP and he confirmed the same also once it was done.

Thanks for your kind Cooperation,

 Akshay


Akshay Goyal
Hewitt Associates
www.hewitt.com
mailto:akshay.goyal@hewitt.com
 

Thanks for the quick response lakshman. I appreciate your kind Effort.
Thanks again for your Cooperation.

Regards,
Elizabeth Alex
mailto:Elizabeth.Alex@wnsgs.com
 

Dear Mr.Surender
First of all thanks for the courtesy extended on our telecom and helping me in critical time for getting the re-approval for the cashless medical benefit limit from EMSL.
It gives me great pleasure in conveying my heart-felt appreciation to you (and your team) in the way you have succeeded in delivering the service.
The services that were provided by EMSL and the promptness with which you have responded to my request and the professionalism you have exhibited were immaculate and highly appreciable.  
I wish that you continue the same response for ever.
 Thanks again
Regards
Kiran Kumar Singh .T
EMSL ID (NI-SJET-10975267
mailto:kiran2204@gmail.com

Hi Dr. Pankaj,

Thank you for all the assistance & support u has provided me during the cashless procedure. I appreciate the information & advice u has given me. Ur expertise & help have been invaluable during the whole process.  I just wanted to let u know that ur help has been invaluable. Ur generosity has made me speechless.
                             Again, thank you sssssoooooooo mucccccchhhhh...... 4 ur help...... I sincerely appreciate your generosity.

Thanks
Indu
mailto:indu.yadav5677@rediffmail.com

 

Dear Madam,
I have received the cheque u have sent. Thanks for prompt reply and service.
Thanks for the quick response. I appreciate your for your great TAT & for your kind effort.

Regards
Manjunatha M.C
CLAIM NO.-13100025
mailto:mcmanju2003@yahoo.com
 

Dear Sir,

I am highly impressed With Mr. Ansari for the prompt action taken in time at the time of needs.
Really appreciate his work done for me. Great team work team.

Thanks,
S. P. Sinha
Card no: - UI-INDU-02802948
Policy Number: - 221504/48/08/20/00000469
mailto:spsinha66@yahoo.com
 

Dear Madam,

Thank you for helping and solving my request with more importance.
Thanking you for your great cooperation & helping hands for me. It was nice talking with you also.

Best Regards
Soumitra Sarkar
Card no: OI-ITCK-10013682
mailto:S.Sarkar@itc.in

 

       SIR

I AM VARRY HAPPY THAT I AM CUSTOMER OF E-MEDITEC. AND MR. VARUN CO-OPERATE ME LOT WHEN I TOOK ADVICE ON PHONE.I AM TOO SATISFY WITH HIS SERVICE WHICH HE GAVE ME.I AM THANKFUL TO HIM.

 WITH REGARDS;
 RAVI KAUSHAL
mailto:kaushalravi@yahoo.com
 

Feedback of Ashutosh Tripathi:

Hi I found explanations provided by Ashutosh were relevant and exhaustive to my queries.  He was cordial and good thing was that he was not seeming too formal or typical customer care executive. He was having good knowledge as well. I really appreciate his work.

Your regards
Rahul Sharma
mailto:sharma.rahul@fiserv.com

 

Hi Rimple,

This is a good discussion and fully convince with you. I am very much thankful for your kind support.

Good work done.

Regards,

Munish wadhwa
mailto:munish.wadhawa@caparo.co.in

It has been wonderful experience without many hassles and we have got quick responses from the executives of  Emeditek.

Kanwal has been a great help and he even reverted back to me time to time with status.

Anyways, the cashless system has been quite quick, thanks to your organization.


Thanks & Regards
Shalini Sharma...
mailto:shalini.sharma@steria.co.in

 

I would like to thank both E-Meditek & Lakshman for all the help extended at the time of need. Lakshman had been very helpful and prompt in responding to all our queries, in fact he went that extra mile to ensure that the entire process was smooth for us. He is soft spoken and ensures customer needs are met to their satisfaction.

Both me and my husband wish Lakshman all the very best in life. Thanks E-Meditek Team.

Regards,
Divya Vashisht
mailto:divya.vashisht@wipro.com
 

 To whom so ever it is concerned
 
I had a very good experience with Mr. B.S.Kanwal. I appreciate his good work & dedication towards my case.
He assisted me with the best of his knowledge.
Looking forward for the same treatment next time.
 
Thanking u,
 
Amit Nahata
saurav.nahata@hotmail.com
 

Dear customer care executive

it was a pleasure to have an interaction with lakshman.
He’s a star that you guys have. He was prompt, efficient& responsible. Great & appreciable work
I wish him all the best.

Warm regards
rajesh
mailto:rajesh2626@rediffmail.com

 

Thanks for the quick response. I am really happy to see this kind of response & services to any person. Thankful for your nice corporation & appreciate your work. Carry on!!!

With best regards,

Sandhya Khan
Emp. No. : 13360
NI-SPLM-07450892
Siemens Product Lifecycle Management Software (India) Pvt. Ltd.
mailto:sandhya.khan@siemens.com

 

To whom so ever it is concerned
 
I had a very good experience with Mr. B.S.Kanwal. He assisted me with the best of his knowledge. I really appreciate your great effort.

Looking forward for the same treatment next time.
 
Thanking u,
Amit Nahata
Mail id saurav.nahata@hotmail.com

 

Dear Raveej

I am bhanwar singh Rajawat. I Really thankful to you for your help and I hope you will provide me this kind of in quick support in future also.

Again many many thanks for your kind cooperation & Support.

Your regards
Bhanwar singh Rajawat
mailto:singhbhanwar59@yahoo.in
 

Dear Ansari & Raveej
Thank you for your kind help.

Very Much Appreciated your kind work. You guys are really great. Keep it up.

Regards
Dhiresh
mailto:d_dhiresh@rediffmail.com 
 
 

Dear Shweta,

Thanks a Lot for your prompt reply & also thank you very much for your kind support.

Due to your effort my claim got closed. Really appreciable work done from you.


Thanking you
SOMNATH SADHUKHAN
Claim no:-572203
mailto:ssadhukhan69@yahoo.in

 

Dear Mr. Bhanu,

Hi I am attendant of Mrs.Prakash Kaur she was admitted in Max Hospital on 28.08.2009.
Thanks to you for your kind support and to provide a hassle free cashless service and keep it up.
I really appreciate your effort.

Best Wishes
Suneet Kumar
mailto:saraswat1978monu@rediffmail.com
 

Thanks a lot Mr. Raveej.

You are really helpful to me at every step. Really appreciate & great thankful for your nice cooperation.

Thanks,
Akshay Goyal


Hewitt Associates
www.hewitt.com
mailto:akshay.goyal@hewitt.com
 

Hi There,

Thank you so much for providing such services to me.
This is really a great work done for me. I appreciate your team work & quick response.

Regards,
Himanshu
mailto:Himanshu.Gupta@kantaroperations.com

Hi,
shweta

Thanks a lot for the great support.  I really appreciate for your nice cooperation for me.

Thanks and Regards,
Amit Verma
Claim No: - UI/OPEN/82009/00202228
E mail – amit.verma@opensolutions.com
 

Dear Shweta,

Thanks for your kind cooperation.
We regard your effort & really appreciate your work. Keep it up.

Thanks
Ritu Sharma
mailto:rituyana@yahoo.com

Hi Team,

Spoke to Raveej the other day. He was good & proactive. I appreciate his work done for me.

This kind of service always remembers by anyone. Great Work.

Thanks & Regards

Irfan Shaikh
mailto:irfan.shaikh@accenture.com

Hi,

I just want to convey my sincere thanks to B.S Kanwal, with whose intervention my documents could reach hospital at time. He actually facilitated scanning the documents and sending in to the concerned person as usual way of when Fax was not working at hospital.

Thanks once again.
Kapil Goel
mailto:Kapil.Goel@wnsgs.com
 

Thanks for good cooperation for cashless insurance.
Specially thanks for Mr.Surendra Rawat for giving right suggestions at right time.
He supported me a lot.

Regards
KRISHANPAL BISHT
mailto:krishanpalb@wwil.net

 

    I want to bring under notice of Emeditek that kind of support and follow-up provided by Mr. Raveej for providing necessary documents was awesome.
Tech mentors like Raveej will drive Emeditek to new heights of success that cares about their customers and understand their problems.

Hats off to Raveej. 

Regards

Sachin
NA-WNSC-10836897
mailto:sachin.malhan@hp.com
 

I Uttam Singh want to appreciate Mr. Surender Rawat efforts at the time of my need. I got admitted in Columbia Asia Hospital, Sector-22, and Gurgaon for my operation. Mr. Surender Rawat always there to help me & provide all the support till the time I was in hospital. I got admitted in Hospital for two times for an operation. Second time also he was with me to provide all the support

I can only say him thanks for all his support. But I appreciate his efforts a lot.

Once again my kind thanks to Mr. Surender Rawat. Thanks a Ton!

Thanking You,

Uttam Singh
Claim No.786057
mailto:uttam@positivecomsol.co.in

Hi Rama,
 
Thank u very much for the hospitality u has offered me.
I m very grateful 2 u & really appreciate your work.

Thanks
Shyam choudhary
Claim No. ----785789
 

Dear Raveej,
Thanks for your help. I really appreciate your good work & thankful for your nice corporation.
Keep it up in future also.

Dominic Anthony Fernandes
Card no is OI-ACCL-12379583
mailto:dominic.fernandes@acclimited.com
 

Hi Customer Care Team,

I am very thankful to you for your kind approval of my claim.

 Really appreciate about work good work & cooperation. 
Thanks with regards
Aurn sharma,
Claim No -785673
Policy no. UI-IHPI-06285280

Hi,

I had spoken with Sameer (Probably his name is MD. SALAHUDDIN) and he provided all the required information. He explained them nicely. I really appreciate his approach. He was very proactive and due to his quick action I got the cashless facility within a very short time.

Thanks for all his support.

Thanks

Arindam Datta
mailto:arindam.datta@hewitt.com

DEAR SIR/MAM,
I PLEASED TO STATE U THAT, I PUT MY SOME QUERRIES TO Ms RIMPAL JOSHI & SHE HANDLED VERY PEACEFULLY & PROPERLY.
THIS IS SOME WORK WHICH ALWAYS REMEMBERS BY ANY ONE & ALSO THAKFUL FOR HER NICE SUPPORT AT EVERY STEP.

THANKS
REGARDS
SUNITA KUMARI
SPICEJET ENGG
EMPLOYEE CODE-3534
mailto:anusunita_94@rediffmail.com

Mr.Surendra Rawat,

Thank you very much for your timely support of solving the entire query & settled cashless claim in ref no.785220 of Mrs. usha sharma. I appreciate your good work.


With Regards,
Vipin Kumar Sharma
Claim no.785220
mailto:vipin_axn@yahoo.com

Dear Ms. Sunita

Good day.

Thank you for your prompt response. I appreciate your work for my case & for your nice support.

Keep it up.

Regards

Deepak Thakur
Husband of Smita Thakur
Claim No: - 782326
Card No.UI-Gold – 02853261
Policy No.041303/48/09/97/00000118
Email: deepak.thakur@rj.com

SIR
      I HAD AN INTERACTION WITH SH VARUNJI/ SH BHANU PRATAPJI
      REALLY EXCELLENT ATTENTION RECEIVED. REALLY APPRECIATE HIS WORK

 MY BEST WISHES TO ALL OF THEM

THANKS
R K Aggarwal  
mailto:rkaggarwal53@yahoo.in

Dear sunita,

Thank u v much. It was nice conversation with you & appreciates your work for me.

Keeps your fire burning in future also.

Regards
Rajagopalan Srinivasan
GM – SCM
Wire & Wireless India Ltd,
Card No - UI-WIRE-03555120
Policy no-021500/48/08/41/00001526
mailto:srinivasanr@wwil.net
 

Dear Ms.Shweta,

First of all, am extremely thankful to you, for taking personal interest & making an extra effort, to get this long-due claim processed.

If all organizations of service sector, recruit responsible & committed executives like you, there is no chance, that a client can pin-point this growing sector.

ADITYA TULSHAN
Warm Regards! 
Aditya Tulshan
CLAIM No. 773549
mailto:clubpankaj@yahoo.com
 

Hi Emeditek,

Rimple Joshi has provided very prompt service to us. She was very cordial and understanding. As a result, we were timely able to release from the hospital.

Well Done!!

With Best Regards,
Manu MongaSteria
mailto:manu.monga@steria.co.uk
 

Dear Team,

Good Work by Emeditek. I really appreciate effort given by Bhanu to me.

Regards
Vipin Aggarwal
mailto:Vipin.Aggarwal@igt.in

Hi Shweta,
 I am much thankful to you to release the payment for claim no: - UI/PLAT/72009/00783336.  
I really appreciate your cooperation & nice support provided to me from your end.

 Thank you,
 
 NEERAJ BAJAJ.   
Claim no. UI/PLAT/72009/00783336
mailto:neerajbajaj21@hotmail.com

Dear Rama,

Thank you for being so helpful to me. I appreciate your work & your kind cooperation.

Regards,
Bhagawati Charan Negi.
Claim ID 784032
Mail id BhagawatiCharan.Negi@IN.nestle.com

Dear Rama,
Thanks for the details. It is very heartening to find someone like you who updates the client
On the matter and give Reasons for the same. At the same time educating us. Keep it up.
Love

Asha Sahgal

Dear bhanu,

Thank you for your services. I am satisfied with the assistance.However there were major changes in the policy terms which I was not aware of due to which I had to undergo lots of difficulty.Anyhow,I am thankful to Mr.Bhanu Pratap who provided immediate assistance.

Regards

Dear Sunita
 
Thank you for your nice conversation. I appreciate your work towards my case.

Keep it up.

As per our discussion I am forwarding below mail to you
Thanks with regards
 
Kazi Nasser
Claim no U1/INDU/82009/00784292
Policy No 040602/48/09/97/00000022
mailto:kazinasser@hotmail.com
 

Hi Rama Madam,/p>

Thanks a lot for your efforts & co-operation from your side. Really appreciable work done.

Thanks & Regards
Jayesh A. Jain
Claim ID: 177342
www.wns.com
mailto:Jayesh.Jain@wnsgs.com

Dear Ritu
 
Thanks a lot for cooperating with me and expediting for the cashless claims of my father Mr. Praveen Kumar Jain at Regency Hospital, Kanpur & EHIRC, New Delhi.
 
Your quick responses have actually helped me in availing the cashless facility.
 

Regards,
Sharad Jain
09621575904
09335312969
mailto:sharadjain_1981@hotmail.com
Policy # 282560002979
 

Hi all,

My experience with the customer care emeditek has been great! Special thanks to Jitender, Sameer and Rimple Joshi.

Cheers

Aditi

Kind attention: Customer care,

MD Salahuddin was helpful in guiding us how to go about it and very politely answering our queries.   We appreciate his co-operation and kindness in helping customers without any hesitation.

Thanks/prabha
mailto:prabha.sarathy@interglobe.com

Dear Rama ji,

Let me first thank you for being sensitive and alert to the situation.  It is the effort and dedication to customer satisfaction by few people like you that still save the hope that all is not lost in the rather noble service of medical insurance. 

Best regards,

Dear Sir,

First of all I must say that Harpriya is very dedicated to her work/job and know her responsibility. She is very sincere, soft/polite spoken providing the satisfactory services to the client.  Her behavior or dealing on phone is really praise worthy. 

With the feeling of her job responsibility I must say that she deserve the better promotion. And I wish for better prospects.

Thanks 
Regards 
Parminder Juneja
mailto:juneja.parminder@gmail.com
 

Thanks team,

My query has been Resolved. I really appreciate your team work. Keep it up.

Regards,

Hi,

I'm thankful to Emeditek team for supporting me. The service is too good. I got the service within expected time.

I'm thankful to Mr. Kanwal for resolving my query; I’m impressed with his supportive nature. I thank him for his dedication towards work. I wish him the entire best and great career.

Thanks for your services.

Regards,


Ravinder Kotnala
mailto:ravinder.kotnala@hewitt.com
 

Hello Shweta,

I really appreciated you for looking into my matter and get it solve quickly. You have done an outstanding performance.

Thank you.
Regards,
Pramod Kumar Agrawal
Claim no.782952
mailto:pramod_renu_agrawal@yahoo.co.in
 

Greetings to you

Interaction with Mr. Surender Rawat was very satisfactory. Surender took initiative from his side and followed up with other people in his organization to ensure that claim sent is resolved as soon as possible. Surender also updated us with the status of claim from time to time and next step required.

This was quite a refreshing experience after going through ordeal of interaction with Mr. Dewanand Singh. Quite surprisingly Mr. Dewanand who is the first person of contact for cashless hospitalization for Siemens PLM did not help much in spite of repeated attempts from my side. This definitely left some bitter experience.

Nevertheless, we could finally sail through this with the help from your representative “Surender Rawat”.
Surrender, it is job well done from your side. Great SPIRIT!

Regards,
Ashwani

Dear Sir,

I am shekhar agarwal. My father was admitted in Satyam Hospital Pvt. Ltd. Rohini, New Delhi on 20th August 2009 and was discharged on 24th August 2009. As I am working with Jindal power Limited, I have Medical Policy through E-Meditek.

On 20th E-Emeditek was doing a great job, for initial (cashless facility) approval which was given to Satyam Hospital and on last day 24th when bill was on higher side and next approval was given. However whole team of Emeditek customer care was very co-operative and giving answer to each and every query raised by me.

I specially thank to Mr. Surrender Rawat and Ms. Rimpal Joshi who have extended a great c-operation and support during the period.

With regards
 
(SHEKHAR AGARWAL)
Jindal Power Limited
mailto:shekhar.agarwal@jindalsteel.com
 

Hi,
    I am really very happy with the fast response on queries and processing.
    B S KANWAL’ was great. He was very cordial and result oriented.

 Thanks,
Vinod Kumar Sahu
(Sr. Software Engineer)
E-mail: vinod.sahu@incainformatics.com
 

Hello
The conversation with Mr. Ashutosh was extremely nice and cordial and he was more than willing to hear my problem and was trying to solve the problem within no time

Kudos to your customer support team and I wish every service industry use you guys as example and strive to achieve what you have achieved

Thanks and regards once again
Subramanian 'Subu' Narayanan
mailto:Subramanian.N@hella.com
 

Hi....

          I am shrikant sharma and I am sending you this mail to inform and admire u about my experience with emeditek.  I do have an elder brother who does have a policy under emeditek. I was in a big disaster two months back as I lost my father due to his illness. We tried our level best to get my father cured but nothing happened and all the hard work got vanished. We had admitted our father in Apollo hospital for his treatment. During that period I called emeditek to help us out in that situation, where I got an opportunity to talk with one of the employees of emeditek, called Laxman. He took the responsibility to help us out when everything was against. Laxman studied the entire case and tried to give us much needed help’s was satisfied with the way he anticipated in my case and was eager to resolve the case...it was a good experience talking with emeditek...
Thanks

Regards
shrikant sharma
Emp.code-1128
Policy no. 222200/48/08/87/00000185
mailto:shrikantsharma06@gmail.com

Hello
I wanted to put on record the excellent service I received from Emeditek in the recent hospitalization ( Aug 2) of my wife, Shubre Prakash ,pertaining to Policy No
2222 00/48/09/41/50

Mr. Sushil Bhalla was very proactive and provided excellent customer service at all times.
This was a big difference from the earlier TPA we had at Hewitt.
Pl keep up the good work


Anupam Prakash
mailto:anupam.prakash@hewitt.com
Policy No
2222 00/48/09/41/50
 

Dear All,

This is to appreciation mail to ansari who help me out for medical situation. he take my file saw to doctor for final approval and call me that u r file is on approval well this men tracked the file and tracked me also and fax the approval 10 minuts well i am very great full to this gentle men who name is ansari well if all staff is help like ansari problem is solve immidettly.

thank
irfan khan
irfan@swissdelhi.com
 

Hi,

Thank You very much for your help.
LAKSHMAN realy help and solved my problem.

Thanks once again
Raj
Steria

Dear sir

Really it was great feelings with Sunita Singh to process my claim as well as immediate reverting the status of same to me.

Here I am doing a job in pvt ltd co as C.E.O. As well as associated in Insurance field also as it was great experience in communication through mail, telephonic with Sunita.

"A lady like Sunita deserves higher post in which still she is doing the work"

My best wishes will always with her as I comment above.

Again lot of thanks to whole emeditek to settle my above claim.

Regards Devdutt Sharma
Mail id devdutt5124@gmail.com

Thank you so much SALAHUDDIN. I have got good and complete information from you. I really thankful for your support & coordination with me for my case. Keep it up.

Dear Mem,

First of all I should say thanks to you with your entire team for taking so quick decision on the said matter. I really appreciate your customer service team for providing good service.

Still I am waiting for your kind Final approval of said claim. Will you please clear me the approximate time to settle Thanking You

Regards

Devdutt Sharma
policy number; 221600/48/08/41/00000517
Card Number: UI-IHP1-06259504
Claim number: 768703
Mail id devdutt5124@gmail.com
 

Dear RaveejSingh/ Surender Rawat/Laxman,

Thanks For Ur kind support & Co-operations. Your team work is really appreciable

Amit Chadha
Editor/Compositor
Mail id chadha_amitchadha@rediffmail.com
 

Hey Raveej,

You are great...Thanks so much for assisting in this regard.
Your help is highly appreciable.

Regards
Pankaj Bhatt
mailto:pankajbhatt81@gmail.com

Hi Emeditek,

I really appreciate the way he helped me and the way he talked to the TPA people (Ansari). He should be promoted as the CEO of the company and he is really an asset to your organisation.

Ansari - you rock and god bless.


Thank You.


Dhiraj Bhagtani
mailto:dhiraj.bhagtani@hewitt.com

Sir:

The interaction made with your representative Mr.'ANSARI'"  was more than satisfactory .  Such is quick reply is always desireable from a service sector representative but in very few case this type of reply is responded.  I really appreciate the services rendered by your

Mr. Aansari.  Regards.
ASHOK K. KAPOOR
mailto:ashokkapoor_0123@yahoo.com

I write this mail in appreciation of the excellent service from Harpriya, Customer Care Representative at Emeditek TPA Services Ltd. Harpriya is extremely helpful and efficient in handling the requirements and satisfying the customer to the fullest.
I thank her for all her support and help.
I look forward for the same support in the future too.

Regards,

Mansi Bharadwaj Asst. Manager
But International Insurance Broker Pvt. Ltd.
mailto:mansi.b@butinternational.com
 

RESPECTED MADAM,

I AM VERY MUCH GRATEFUL TO YOU, AS YOU HAVE TAKEN INITIATIVE TO CONVERT MY

CLAIM, IT COULD ONLY HAPPEN BECAUSE OF YOUR EFFORTS.

KINDLY ACCEPT MY REGARDS

BEST WISHES
RAJNIKANT SUDRANIA
Claim No. 423358
mailto:srisaikripastones@yahoo.com

Dear Ritu bambani
I would like to take this opportunity to personally thank you, to be with me and my family towards my fight against cancer. I have not been very great lately, so dont know much about how things are going with the insurance but as my father describes your co-operation and concern for me, its not less than a family member and its very great of you.
I would like to suggest you superiors that they should hire more people like you as people like you would make a great difference to the organizations growth and culture.
Nobody really likes to claim for medical insurance, and if somebody does it, it means that the person is going through a rough phase of his life both physically, mentally and emotionally and during times like these if somebody like you can give a helping hand can make a huge difference towards their life.
anybody can do a job but a person who does it with a human touch can excel it and that is what i felt and hope that your support would continue with us and i can assure you as soon as i am back with my strength i'll personally come down to your office to thank you.

sparsh singhal
mail id hiq_printech@rediffmail.com
 

Dear shweta shah,

 it was great moment talking to you , helping around and taking pains for the reimbursement of my claims, You were the one who was always in touch  thanking  to you for all  the things you have done and getting right response from the emeditek department 

    with regards 
    Rishi Bansal 
claim No:-  781845
mail id mailto:riishicompany@gmail.com

Thanks for the update, Sunita

I really thankful & appreciate your good work & Effort.

Best Regards
Gunjan 
Claim No:- 781559
mailto:gunjan1.dhingra@citi.com

Dear Service Provider,

Claim Reference: 179330

I write with regards to service received from you during the hospitalization of my wife.

I would want to convey my thanks for the help you have provided during my wife’s hospitalization.

A special note of thanks to Bhanu Pratap,  it was due to his help that I could complete the process in time.
Thanks for taking care of the discharge formalities as well as for getting the necessary approvals.
Thank-you to the entire E-Meditake team for the smooth stay at the hospital.

Thanks & Regards
_________________________ 
Rizwan Inamdar
Systems Development Group
Claim no 179330
Mail id Rizwan.inamdar@wnsgs.com

Hi All,
I really appreciate the way Surender Rawat helped me yesterday in getting my cashless procedure done. I was waiting for the bill approval from Emeditek to discharge my father from Dharamshila hospital. He helped me to accelerate the process and let me know any update regarding this.  I am sending this email just to say Thanks so much to him.

All the service sector companies should employ the people like him, who understand the problem of the person who is facing it.
 
Regards,
Vikram Singh Bist
Employee of CPA Global (Intellevate)

Email: vbist@cpaglobal.com

Dear Bhanupratap,

 Am really thankful for the amount of support given by you both regarding the approval that I was seeking for. You both took extra care and effort and though Woodland Hospital, at Kolkata, being closed here on Sunday - you too ensured that the discharge of my patient Jayeeta Sen happens.

Please accept my heartfelt thanks for all your efforts.

Warm regards,
Rakesh Ranjan.
Claim no 575688
Policy no Policy No : 510603/34/08/11/00004341.
Mailid Rakesh.Ranjan025@bajajallianz.co.in
 

Hi Customer care team,

Thanks for your kind work related to my case. I am very happy & thankful for your good service.

Soma Bhattacharjee
Senior Executive - (CSG)
Username:CAPG14961
Vantage Insurance Brokers Pvt. Ltd.
mailto:customerfirst@vantageindia.co.in.
 

Hi Sunita,
Thanks for the help and efforts done in my case. I really appreciate your kind effort.

Thanks & Regards
Mohit Mishra
CUG: 830 2439
mailto:mohit.mishra@steria.co.uk
Claim No. UI/XANS/52009/00777173

Hi Team
We has been working with Emeditek for past 1 year. We have tried many other service providers also but services of e-meditek like Instant response to employee query, online insurance access to employees, employee awareness by conducting regular helpdesks, regular audits, instant cashless facility by Dr Pankaj, Dewanand & Salman even on non working days also helps the HR department to serve their internal employees better.

This is the second year of services from e-meditek and we hope to get best services this year also. All the best!!

 Thanks & Regards
 Harpreet Walia
 Global HR operation India / SEA
 Baxter India (Pvt.) Limited
 Email - Harpreet_Walia@baxter.com
 

Thanks Team for your support!

I really appreciate your team work & good customer service.

prashant buddhiwant
Card no; - NA-WNSC-10816006
prashantmobs@yahoo.com

Hi,

Thanks.

I appreciate your help to provide me a good policy for my family. As a customer I am satisfied with your services; especially I appreciate your employee miss Renu, who helped us a lot for taking this policy.

Thanks and regards

Dr. J.Prashad
Faridabad, HR
Mail id mailto:jparshadd@gmail.com

Hello Shweta,

Thanks for all the help and co-operation. I appreciate your work & support related to my Claim.

Best wishes for your future.

Regards,
Neeraj Sinha
Claim Ref.No.781908
Mail id ravisinhaind@yahoo.ca
 

Dear Mr. Ansari,

Thank you very much for your help in helping me with my case. You had been kind in going out of your way to help me in my hour of need. Indeed it was a pleasant surprise.
Thank you and meditek for all your help.
Regards
A K Singh
email : :aikey11@yahoo.com
 

Dear Sir

Thanks for your Support. Mr. Surender Rawat has given Good service and I was satisfied.

Regards

Jophins Mathews
Mail id mailto:mathew@naturalremedy.com

I just wanted to say that I received excellent service from E-Meditek and was very pleased with the response of MR. SURENDER RAWAT and how quickly
the issue was resolved. All appreciable goes to Mr. Surender Rawat, I wish for his bright future

Thanking you  
Uttam Singh
Policy no 021500/48/08/41/00001526
Claim no 179171
Mail id uttam@positivecomsol.co.in
 

Hi,
Just wanted to pass a Thank you message for Raveej, for his extra mile co-operation during the below mentioned transaction with E-Meditek. While I was struggling with the Hospital authorities to generate my bill and do the regular formalities, whenever I called up your helpline and asked for Raveej, he was there to help me.
-He knew exactly what to do and how to do. Right from confirming the receipt of Fax message and informing be about the query that your departments have come up with (well before they were faxed), he made sure that I am not in for any surprises.
- Best thing I liked about the whole transaction was that he did not share his mobile number a throughout- Although to some this might seem not being helpful, I would say this was more of being professional.

In the time of distress especially in hospitals such experiences actually make you feel that there is someone who is supporting you. I'm not sure how, but I suggest if he could be rewarded in some way.
 

Rgds
Ashish Kakaan
Hewitt Associates (India) Pvt Ltd
policy no 222200/48/09/41/00000060
Emsl id no 10988974
Mail id Kapri/Gurgaon/Hewitt Associates@Hewitt Associates
Mail id alka7_st@yahoo.co.in

Hi Sunita,

Thanks for your Cooperation & support. I appreciate your work & emeditek for such a good service.

Regards
Manoj Kukreti
Claim No: - 179171
Policy no 021500/48/08/41/00001526
Emsl id 3555122
Mail id kukretim@wwil.net
 

Hi!
Sunita Singh

Thank you so much for your help and interest in my case. You helped me a lot to processing my claim.
You are very nice girl. Your way of talking is also very nice
I wish to best of luck and thank a lot again
Thanks you
Manish Sharma
Policy no 221600/48/08/41/00004676
Claim no 782412

Dear Sunita,
Thanks for immediate response. I appreciate your work done for me.

Thanks for your kind cooperation & support.

Thanking you
Devdutt Sharma
Raipur
Policy number; 221600/48/08/41/00000517.
 Card Number: UI-IHP1-06259504.
 Claim number: 768703
devdutt5124@gmail.com

To
 

The Manager
E-Meditek Solution,
New Delhi.

Dear Sir,

This is bringing to your kind attention that I am the Mediclaim policy holder of the Reliance General Insurance co Ltd.

I am hospitalized in Max for some critical problem and E-Meditek solution and Reliance General Insurance Co Ltd to have settled claim accordingly insurance guidelines very fast.

I am very happy to E-meditek and Reliance General Insurance Co Ltd by the way of their working.  Specially I thankful to MS. RITU BANBANI & MS RENU RANI, they give us the nice services and right assurance with any patient was ill.

They way of working of both are very professional and co-operative.  So worker like   MS. RITU BANBANI & MS RENU RANI can make the word beautiful for others as well as improve the business for you.  I really happy the services provided by TPA E-Meditek and Reliance General Insurance co Ltd.

Vipin Kumar Gupta
Mail id sskhatter2004@yahoo.com
Reliance policy

Hello Everybody

I would like to appreciate E meditek
Services for their excellent and timely service, it happened so
Quickly that I need not to worry a single bit, credit goes to
Emeditek Services, # cheers to u guys, keep it up!

My special thanks to Raveej and one more guy Lakshman.

Thanks to Emeditek....
Mail id kewlsnehas@gmail.com

Hi Surender,

It was a delightful experience. Have not seen such quick insurance clearance before.

Keep up the good job


Srikanth K
MP HRO
Hewitt Associates
Mail id Srikanth.K@hewitt.com

Hi,

I had got good response from your customer care executive santosh. More importantly I got the clear information about Hospitals and claiming issues.

Thanks
huks.
Mail id shiva_bt@rediffmail.com
 

Thanks to SHWETA and SUNITHA.
 

I appreciate your work towards my case. Carry On.                         

Regards,

Vijay Kumar Vegesna
E I Dupont services center India Pvt ltd
policy no 1011/FGH-H0006621-2009
Emsl id no 12317023
EMP ID: 1287
Mail id vijay360@gmail.com   

Hi,
     The person whom I spoke to LAKSHMAN was very helpful and was very spontaneous was a wonderful chap...And was really very help full...he made everything very easy for me

Regards
Arun Malhotra
mailto:arun.malhotra.here@gmail.com

I really thankful for your customer service delivery & hope the same in future.

Best Regards
Gunjan 
Policy no 041200/48/08/41/00002239
Claim no 781559
gunjan1.dhingra@citi.com
 

Hi Shweta Madam,
       
Thanks for your co-operation & I really thankful for your kind support.

With Regards 
Vinesh Garg
Policy no 221600/48/09/41/00000821
Claim no 782602
Mail id gargalok8652@yahoo.co.in

Respected madam
shweta shah

thank you
regarding claim no. ih/medi/72009/00783020 madhu bansal
my claim is not settled long time but madam(shweta shah) give me help and I thanks for this act of kindness

thanking you
from naresh bansal
Emsl id no .06267674
Policy no 221600/48/08/41/00000464
Mail id shweta.shah@emeditek.com

 

Hi,

On behalf of my wife and on my personnel behalf I would like to thank
Rimple joshi for her help during the critical time during my wife
Hospitalization. Her efforts are highly appreciated in processing my claim
And keeping me posted on the claim status. I wish her all the best for her
Future....

Many Thanks.
Raj & Jyoti Chhabra
Policy no 040603/48/09/87/00000514
Emsl id no 10875713
Mail id rajkumar.chhabra@steria.co.in

Hi Shweta:  
Thank you very much.  I really appreciate your kind support.
 
Thanks again for the cooperation.
 
Regards
 Padma
Policy no 071602/48/08/97/00001140
Claim no 809451
mailto:patts_k@hotmail.com

 

Dear All,

Tele experience with Mr. Bhanu Pratap was good hope same kind of response will get in future.

Thanks n Rgds
Sachin Yadav
Jaguar Overseas ltd
Policy no 021500/48/09/41/00000166
Emsl id 10668758
Mail id sachin.yadav@jaguaroverseas.com

Hi Sallauddin,
 The information provided was good. I really appreciate about your kind effort.

Regards
Kanika Malik
mailto:kmalik86@gmail.com
 

Dear Harpriya,

Thanks for your kind cooperation. I really appreciate for you kind support & guidance.

Thanks & Regards
Amit Garg
Policy No: 222200/48/09/87/00000177
Emsl id no UI-QTIL-12315416
mailto:amithgarg29@yahoo.com

To,
Customer Care
E-MEDITEK

I very glad to say and experience the prompt action taken by Mr.B.S.Kanwal for my admission and my discharge from ‘Yashoda Hospital’ in Hyderabad. I do thank him for all the support given by him in the time of need. I do wish him all the best in life.

With warm regards,

C.V.Subba Rao
Policy no 021500/48/08/41/00001526
Emsl id no 10911026
mailto:challavenkatr@wwil.net

To,
Mr. Bhanu Pratap Singh,
E-Meditek Solution Ltd
Gurgaon.

Sub: Thanks Letter
Dear Mr. Bhanu,
I would like to thank you for the wonderful support you gave us when my sister (Premlata) having policy no. (UI-IHP4-06804484) was admitted in Batra Hospital. I am impressed by the prompt & professional service given by you during the entire process.
I am very thankful to you for such a nice response & supporting us during hard times.
Once again, I thank you from the core of my heart & wish you a great success in your career.
Kind regards,
Puja
Policy no 221600/48/08/41/00003668
UI-IHP4-06804484
Mail id puja_mahi@rediffmail.com
 

Sub: Appreciation for Mr. B.S.Kanwal

To the Project manager, this is in reference to the above mentioned employee of your organization.

Last week my son was admitted in hospital and unfortunately I did not have my new insurance / policy number with me. And with all the positive hope I have called Emeditek to get some assistance and had a word with Mr. Kanwal. I am very much thankful to this particular gentlemen because he has assisted me very well and even has called me thrice to know about my sons health and also assured me again and again that everything will be all right.

Being in the customer service industry I must say he is a star of your organization and please also pass this email to all the directors of your organization to congratulate him.
Regards
Kanchan Bhattacharya
policy no 040603/48/09/87/00000514
Emsl id 10873408
Email: kanchan.bhattacharya@steria.co.in
 

Hi Harpriya,
Thanks a lot for your great effort. I appreciate your good work.
Thanks
SONIA GUPTA
Policy no 221600/48/08/41/00004690
Card Number - UI-IHP1-06280572
Mail id ashgupp@yahoo.co.in
 

Hi,

I really want to extend my thanks to Surrender Rawat and Laxman who has helped me a lot during the hospitalization of my wife’s maternity at Kailash Hospital Noida for the Cashless claim of the aforesaid hospitalization.

Regards,
Rajeev Pant
Global Services
Policy no 112202/48/2010/524
Emsl id 12330544
mailto:rajeev.pant@fiserv.com

Dear Madam(s),

Thank you very much for your prompt service. Appreciable work done by you.

Warm regards
Debabrata Dutta
Policy no 323102/34/09/11/00000048
Claim No. 783052
mailto:payroll.geindia@sgcservices.com

Dear shweta,

Thanks for your support. I really appreciate your work done for customers.

Regards
Rajesh kumar
Policy no 040602/48/08/87/00000517
Claim No-780083
Mail id mailto:payroll.geindia@sgcservices.com

Hi Bhanu,
 

 It was nice talking to you and the way you solved my problem I was
Surprised to see how cool you were even after answering my so many
Question. Although I was impatient but your cool behavior made me write this
Mail   to you. Thanks a lot may god bless you and have successes in life

Regards
Ratnesh gupta
040500/48/08/97/00000173
Claim no 775435
mailto:ratneshg@yahoo.com

good morning sir\Mam

Praveen singh {emslid-10035843} corporate client through lodhi property company ltd.

Through this email I want to tell u that last month I claimed your company for my medical charges, my claim is registered & pass but I had not receive my cheque so regarding about this I called at your gurgaon centre where a prestigious employee of your company pick up the phone .I tell them the concern, he tell me all the details about my query and handled me in a very pleasant way, after one week I got my cheque just because of mr.surender rawat.

He is a very kind & energetic men about the client concern, first time I talk to them and feels like m talking with my someone closer, emeditek is the best one.

Thanks to u and your employee mr.surender rawat who helps me a lot. Thanks once again
                                       

Praveen singh
EMSL CARD NO.10035843
Policy no 1305/38/28/12100018
mailto:praveen_singh70@yahoo.com

Hi I am Narendra singh and I do have a policy under emeditek. I was quite confused initially about my policy as I did not have proper knowledge about how a policy works.
I was going through a difficult time as I had to admit my wife in a hospital for her treatment. Finally I contacted emeditek to have some information about it and there I got to talk with one of the agents called Laxman and discussed about my problem. He was quite professional in his way of talking and made me educate about it and told me how
does it work? And he went ahead with me step by step which was easy for me to understand. He explained me all the things very nicely and made me comfortable. I felt relaxed after talking to Laxman as he resolved my problem completely. It was a nice experience talking with him and I also would like to thank emeditek to help me out.


Regards,
Narendra Singh
Barclays shared services
Emp. Id. 4762
policy no 022000/48/08/87/00001821
Emsl id no 12343217

Dear Sir/Madam,
I the below mentioned is working for misuse OSK lines as first assistant Engineer. I was gifted by a baby girl on 17thJune'09, as I’m registered with emeditek I forwarded the maternity claim to Emeditek. I contacted the office in Goa  and she gave me the head office no. in Haryana where I met Sunita singh over the phone I was very impressed the first time I met her over the phone and she gave me the details how to go about the claim. I did exactly the way she told me to do and she did the prompt follow-up of the claim. Today I've received the cheque.I would like to appreciate her for the good work and pray to the almighty to give her and all of you'll there good health for the good work you'll are doing to the seafaring community.

Best regards,
Claudio pinto
Policy no 020500/48/08/41/00006650
Claim no 178194
mailto:cladjovpinto@gmail.com

Dear All,

Handling, by Ms Santosh on help line, with promptness and efficiently the grievance of non receipt of card and card no. for the Mediclaim policy is appriciable.Such individuals should be encouraged to stay in the organization.

From-
Dr.ashok malviya F/O ms medha malviya (policy holder)
Policy no 323200/34/09/11/00001042
Emsl id. 5830655
Mail id amalviya52@yahoo.com

Dear Team,

            Thanks for the cooperation Ashutosh liked the working style & really appreciate your effort.

Regards
Varun
Policy no 221600/48/07/41/00003356
Emsl id 6248695
Mail id varun.ralhan@citi.com

I spoke with Rimple Joshi on increasing the approval on my claim# 179473. She’s been really cooperative and helpful with that. She has also discussed this with Doctor and assured me that people are looking into this. She provided a good customer service experience. You should have more such people in your team.

Thanks,
Amit
WNS Global
Policy no 130400/34/09/87/00000083
Claim no 179473
Mail id Amit.Arya@wnsgs.com

Dear Sir/Madam,
 

I wish to state you that the services rendered by your company-M/s. E-Meditek Solutions Ltd., in my Reliance Health wise Policy (Mediclaim) case is fully satisfactory and my each and every claim is settled by you is really appreciable one.

I am very grateful to your customer executives - Ms. Ritu Bambani, Mr. Pankaj, Mr. Sameer, and Mr. Sunil who always sincerely responded my each and every query and helped me update my claim status.  Apart from them the services of Mr. Ashwini as well as Ms. Harpriya is remarkable who are always ready to redress my grievances.

A lot of people used to tell me that it very tedious job to receive claim from 'RELIANCE GENERAL INSURANCE' and their TPA. But, the way your company settled all my claims teach me otherwise. I once again appreciate M/s.E-meditek and their staff for their good services.

Thanking you,

Yours Truly
T.P. Jegadeesh
328-B, Nyay Khand I,
Policy # 282550019341  
Reliance policy   
 

I just spoke to Ms Renu at the customer care.
The resolution given are satisfying,
the attitude is cooperative.
It was nice talking to her.
Regards

JOY D. BEDI
DCFS INSURANCE
Policy no 224403/48/2009/1130.
Emsl id 12017290
Mail id joydbedi@rediffmail.com
 

Hi Rajeev,
I have had a conversation with Rimple Joshi regarding cashless service. I am pleased to let you know that I am extremely happy with the way Rimple handled my case. I am extremely pleased with her professional approach of handling the case. She was very helpful and calm during the conversation.

Please pass on my sincere thanks to her.

Warm Regards
Gautam Ram
Card No: - 10874301
Policy no 040603/48/09/87/00000514
Mail id ram_gautam_1234@rediffmail.com

Rajeev Singh And Laxman

Thank you so much for your help & interest in my case that you both turned my opinion about emeditek.

It was the effort of Laxman which started giving me confidence, which was taken forward by Rajeev Singh

They were very promising ,kept up there words, called me back time & again ,kept me posted with the update.

In fact they treated my case as there personal issue & helped me.

They are assets for the company .Good luck & million thanks to both of them.

I will give 100/100 to both as well as the company.

Thanks you my dear friends

Rajendra  
policy no 130400/34/09/87/00000083
claim no 179411
mail id rajenkal@yahoo.co.in
 

Dear Team
We are very much satisfied with the kind of response what we got from priya today and it was really very fast and required reply
thanks for the services

Regards
dilip chawat
Mail id dchawat@hotmail.com

Hi Santosh

its was really nice and I believe my maximum doubts had been cleared with regards to cash less.

Expecting same kind of co-operation as and when required
Thanks once again and have a good day.

Regards
Mohan Seene Policy no 130400/34/09/87/00000083
Emsl id 10823130
mailto:mks123seenu@rediffmail.com
 

Hi team,
 

Many-many Thanks for support & good Cooperation in future also.

I really appreciate good services of emeditek

Regards
L.K.Jain
E-Mail:lk_jain07@Yahoo.com

Hi Amit,
 

This in regards to one of the employees in your organization -Raveej Singh.

I wanted to bring into your notice that you have a gem of a person, a hard working employee with a very kind heart & a balanced head on his shoulders in the form of Raveej Singh.
I was at one point so fed up with the situations and problems that I faced in terms of medical health of my family, that I thought that I have totally lost it and thought of giving it a last try to retrieve the situation by visiting your office.
I had once spoken to Raveej over the phone some days ago and got a satisfactory response then hence remembered his name so insisted on meeting him in person, upon a detailed discussion with him in person he not only quickly analyzed and understood the situation but also WENT THAT EXTRA MILE to help me and provided me with THE EXTRA ORDINARY SERVICE, and got many of my problems solved.

Sir if you have people like Raveej on board, your organization, I would say, is second to none.
Hats off to Raveej & his patience, I appreciate all the help extended by him.

Please give him a pat on the back [He actually commands much more than a pat]

Thanks & Regard's

Karandeep Bhatia
Policy no 022000/48/08/87/00001821
Emsl id 10057762
mailto:bhatia.karandeep@gmail.com
 

Dear Sir,

In the case of Mr. Sanjay kr. yadav (policy no. 214700/48/2009/407), we have received an excellent support & service from Mr. Kanwal (Emeditek)

Thanks & Warm Regds
Harish
(Madhubani Exports) 
Policy no. 214700/48/2009/407
Emsl id 2798462
Mail id anupama@mbaniexports.com
 

Dear Mr. Ansari
Thank you for taking the time to talk with us and understand our problem. We sincerely appreciate the time you spent reviewing our case and perused with your higher management for achieving them. Your advice was very helpful and gave us new perspective.

Again, thank you so much for your help. We greatly appreciate the assistance you have provided us.
 
On behalf of Rakesh Kumar Srivastava
Policy no 224403/48/2009/1130
Emsl id 12017290
Mail id: riturajsrivastav@hotmail.com

Dear Mr. Kanwal
 

I extend my gratitude for your kind.

Your, quick and prompt action helped me in getting the needful done in the shortest span of time.

Regards,

Shailesh Kumar
Sales Executive
Spice jet Ltd.
Policy no 451500/46/09/8500000003

Emsl id  NI-SJLP-10690110

Dear Sir,
 

While I thank Mr Lakshman for his sincere effort to help me,

With Warm Regards!
Csssinha
Policy no 604400/48/09/8500000015
Emsl id 5470442
cs_sinha@hotmail.com
 

Hi Customer care,
Dear Team,

Experience with B S Kanwal was admirable, helped a lot in my quires.        
Thanks a lot to e meditek & Mr. Kanwal once again.

Manoj Kukreti

UI-WIRE-03555122

Policy no 021500/48/08/41/00001526

Mail id kukretim@wwil.net

Dear Sir,

Greetings of the day!

Well I am very thankful to the entire team for such a nice and interactive follow up on the customer feedback. Much of the service oriented companies lack this.

I have received an effective and routed response from “MD. SALAHUDDIN”   the to the query raised by me.

Appreciate for your quick responses

Wishing your team.All the best...

Warm Regards,

Chary
Asst Manager-Sales
Spice Jet
Policy no 451500/46/09/8500000003
Card no NI-SJLP-10688549
Mail id b.chary@spicejet.com.
&

Many thanks for giving me Quick my password and user id.                        

I really appreciate your quick TAT maintained by your customer care

Thanking you.
With Regards,
Vinayak K. Belamkar,
WNS: We Nurture Specialists
Card No. NA-WNSC-10818229
Policy NO.  - 130400/34/09/87/00000083
Mail id: vinayak_b999@yahoo.com
 

Dear Mr. Rawat,

It was a pleasure speaking to you with regard to my father's claim
Policy.

I want to give thanks especially for your good co-ordination and help in
This matter.

Thanks & Best Regards,
 
Ashwani Sharma
Manager - Sea Exports,
Geodis Overseas Pvt. Ltd. (India)
Policy no 323200/34/09/87/00000868
Emsl id 12324510
Mail id ashwani.sharma@geodis.co.in

Dear Sir,

Thanks for your kind effort made by you to resolve our critical issue.

We are really thankful to your support at every step.

Regards
On behalf of Patient (Rakesh Kumar Srivastava)
Policy number 224403/48/2009/1130
Card no 12017290
Mail id riturajsrivastav@hotmail.com
 

Dear Team

Thanks & Regards
Chirag S Nagda
Card number: NI-INDV-00659349
Company Secretary
Policy no is: 253100/48/07/8500007493
Claim no 659349
Mail id nagda.chirag@hiranandani.net

Dear Sunita,
Thanks for the quick response.
You did a great job here by assisting me at each & every moment. I am really very impressed by your way of working as well your way of talking.                    
You are the one from Emeditek who justified that Emeditek is the best among all third party service providers. I want to give my best wishes for your better future  
I once again thank u for giving your personal care and attention for our valuable clients.   
Kind Regards,
Thanks
Seema kochher
Claim no-782446          
Card no-02852690
Policy no 215300/48/2010/127
Mail id seemakochher@gmail.com
 

Thanks. Really appreciate work done by Emeditek team.

Heartily thanks to you all.

Regds
Tanuj jain
Policy no 221109/48/2010/173
Card no 4010013
Mail id Tanuj.Jain@shell.com

DEAR SIR
I AM INFORMING YOU THAT I HAVE RECEIVED THE CLAIM CHECK.
THANX FOR YOUR BEST SERVICES
 YOUR
 S.D.AGRAWAL
Mail id shivagrl_2005@yahoo.co.in

Hi Sir,

I’m writing to commend Mss Rimple Joshi outstanding effort when dealing with customers and me. She’s indeed a great help in providing me vital information pertaining to my insurance. She even went extra mile to provide me information which I never thought of it before and called me to update on approval of my Baby insurance claim. She’s articulate in her speech. Patience is her virtue and he calmly listens to customer’s problem which makes her one of the best Customer Service analyst staff that I’ve came across. Such an attitude is a positive sign when dealing with customers.

Given this standard that she provides, E-Meditek should be proud to have this magnificent staff as Rimple when dealing with customers. Well done Rimple and E- Meditek.
Thank You.
Sachin Malhan
NA-WNSC-10836897
Policy no 130400/34/09/87/00000083
Mail id sachin.malhan@hp.com

Thank you for approving and sending it to the accounts department.
I really appreciate your customer care team effort.

Thankfully Yours
S.L.Damani
Policy No: 101800 / 48 / 08 / 8500000509.
EMSL Id: NI - INDV - 03696896
Claim No: 573812
Mail id damani.shree@gmail.com

Hi All,

Thank you for your kind customer service.

I am really happy to receive such support from your team.

Thank you.
Regards,
Navaz Neville Bharucha
Mail idnavaz.bharucha@sbisgcsl.co.in
Policy No. 021500/48/09/41/00000299
CARD NO: - UI-ECLE-10692952

---

July 27, 2009

Dear customer care team,

Thanks for follow up my case. I am really thankful for you all for such kind support related to my case...

Really appreciate able work.

 SL SOMANI
Policy 242400/48/2010/1069
Emsl Id no 4290663

Mail id slsomani@bslsuitings.com

---

July 27, 2009

Dear Sir,

Thank you for your support. This was great effort by your whole team.

I really thankful & appreciate your good work.

Thanks and regards,
Dr.Nripendra Narayan Chowdhury

Emsl ID no. 05521098
Policy No. 322301/48/2009/672
Mail id: chowdhury3@gmail.com
Ward No.11
P.O.Bilasipara-783348
Dist.Dhubri
Assam

---

July 27, 2009

Dear Customer care team,
I have received the claim Cheque.
Thank you so much for your good support and great TAT.

 

R.KARTHIKEYAN
Card No: - 8355418
Policy No: - 041200/48/07/41/00002118
Mail: - r.karthikeyan@citi.com
CITIFINANCIAL
 

---

 

July 26, 2009

Dear Rama,

This is just a letter to thank you for your excellent service in dealing with me on the
Various questions I have been asking and helping out with details. It is sheer joy to work with
You and you must be an asset to your company.

Mrs. Asha Sahgal

Mail ID: - ayurv10@yahoo.com
 

---

 

July 24, 2009

Hi Sunita,

Thank You Very Much for your kind support; I really appreciate your services.
Thanks once again

Regards
Prakash Gaba
Policy No. : - 250300/48/07/8500006425
Claim No: - 7878906
Email Id: - kbthakker@yahoo.co.in
 

---

 

June 30, 2009

Hi,

Thanks for quick response & great service which I was expecting from your customer service team.

Hope same I will receive in future also.

 

Thanks
Paresh
Claim No.:UI/CMIP/52009/00808709
Policy Number: 070300/2008-2009/01398/01
[mailto:agri@airtelmail.in]

---

June 25, 2009

Sir,
 
At the outset I would like to state that the services provided by E-meditek are really excellent. I have interacted with Mr. Ansari at the customer help desk, which had been excellent in the services provided to us.
 
The prompt response of Mr. Ansari had immensely helped me to concentrate on my wife's medical concerns and forget about insurance reimbursements.
 
I really appreciate the services of Mr. Ansari and because of his efforts I would suggest all my colleagues to engage in insurance with E-meditek only.
 
Finally I would like to thank Mr. Anssari for his efforts
 
Thanks and regards,
 
Harsh Gulati
Policy no 041200/48/08/41/00002239
Emsl id 10075974
Mail id harshgulati007@gmail.com

---

June 15, 2009

Hello,

This is to inform Emeditek about my customer service experience I had last week. I'm thrilled with the level of service I was provided by your employee who was taking care of my mother's cashless claim. There was lot of people in the hospital struggling with their TPA's to get the approval/clearance. But I didn't face even a single problem during this whole process.

I can tell, the person processed my claim Bhanu Pratap certainly is an asset for your firm. It was late in the evening and I'm sure he was working beyond his schedule to ensure his customers do not face any problem. Mine is a corporate policy and I will definitely inform the leadership at my company about this amazing experience I had with Emeditek. I hope there is a way to reward this person at Emeditek for his dedication and hard work. Way to go.

Thanks again for whatever you did for me. It means a lot!!

EMP id; 58288
Patient names: Gita Devi

Thanks!

 
Sachin Magotra

sachin.magotra@hewitt.com  |  www.hewitt.com
 

---

Jun 12, 2009

Dear Sir,

I am very thankful to you for giving such easier guidance and solve my doubts.
I really appreciate services of Emeditek.        
Have Great Day
Jogesh Patel
(Store Officer)
Policy no- 14306/48/2010/238
Insured code no-29697349
Mail id inventory@asahisongwon.com

---

June 11, 2009

Hi All,
 
Thanks a lot for your quick reply & good service. I am really thankful for your customer care team for assisting in such way & resolve my problem.
 
 
With Kind Regards,
Divya
Policy no. 130400/34/09/87/00000083
Card No: - NA-WNSC-10818435
Mail id divya_song_sharma@yahoo.co.in

---

June 05, 2009

Dear Sirs,

 

Thanks for your prompt & quick response which I very much appreciate.
I am continuously having this policy for 7 years

Thanks
B.R.S.Raghavan
Card No: - 071600/48/07/97/00001471
Policy No: - UI-INDU-05425335
Claim No: - 5425335
Mail Id: - brs_raghavan@yahoo.co.in

 

---

June 30, 2009

Hi,

 

Thanks for quick response & great service which I was expecting from your customer service team.

Hope same I will receive in future also.

 

Thanks
Paresh
Claim No.:UI/CMIP/52009/00808709
Policy Number: 070300/2008-2009/01398/01
[mailto:agri@airtelmail.in]

 

---

June 25, 2009

Sir,

 

At the outset I would like to state that the services provided by E-meditek are really excellent. I have interacted with Mr. Ansari at the customer help desk, which had been excellent in the services provided to us.

The prompt response of Mr. Ansari had immensely helped me to concentrate on my wife's medical concerns and forget about insurance reimbursements.

I really appreciate the services of Mr. Ansari and because of his efforts I would suggest all my colleagues to engage in insurance with E-meditek only. 

Finally I would like to thank Mr. Anssari for his efforts

Thanks and regards,

Harsh Gulati
Policy no 041200/48/08/41/00002239
Emsl id 10075974
Mail id harshgulati007@gmail.com

 

---

June 15, 2009

Hello,

This is to inform Emeditek about my customer service experience I had last week. I'm thrilled with the level of service I was provided by your employee who was taking care of my mother's cashless claim. There was lot of people in the hospital struggling with their TPA's to get the approval/clearance. But I didn't face even a single problem during this whole process.

I can tell, the person processed my claim Bhanu Pratap certainly is an asset for your firm. It was late in the evening and I'm sure he was working beyond his schedule to ensure his customers do not face any problem. Mine is a corporate policy and I will definitely inform the leadership at my company about this amazing experience I had with Emeditek. I hope there is a way to reward this person at Emeditek for his dedication and hard work. Way to go.

Thanks again for whatever you did for me. It means a lot!!

EMP id; 58288
Patient names: Gita Devi

Thanks!


Sachin Magotra

sachin.magotra@hewitt.com  |  www.hewitt.com

 

---

Jun 12, 2009

Dear Sir,

I am very thankful to you for giving such easier guidance and solve my doubts.
I really appreciate services of Emeditek.        
Have Great Day

Jogesh Patel
(Store Officer)
Policy no- 14306/48/2010/238
Insured code no-29697349
Mail id inventory@asahisongwon.com

---

June 11, 2009

Hi All,

 

Thanks a lot for your quick reply & good service. I am really thankful for your customer care team for assisting in such way & resolve my problem.

 

With Kind Regards,
Divya
Policy no. 130400/34/09/87/00000083
Card No: - NA-WNSC-10818435
Mail id divya_song_sharma@yahoo.co.in

---

June 05, 2009

Dear Sirs,

 

Thanks for your prompt & quick response which I very much appreciate.
I am continuously having this policy for 7 years

Thanks
B.R.S.Raghavan
Card No: - 071600/48/07/97/00001471
Policy No: - UI-INDU-05425335
Claim No: - 5425335

Mail Id: - brs_raghavan@yahoo.co.in

 

" @Sunita: You did a great job here by assisting me at each & every moment.I'm really very impressed by your way of working. you are the one from emeditek who justified that emeditek is the best among all third party service provider"

Wasim Ahmad Siddiqui
Sr Software Engineer
CSC India

" Hello Rama,Thanks for your effort & your great customer Support."
 

Thanks & Regards
Waseem Ahmad Reshi
CSC emp. id: 1106733
SAP Basis
CSC
ERP | P: (91)120-470-5974 | wreshi@csc.com |www.csc.com | AIM: wreshi

"Recently I was hopitalised for an operation. I had taken insurance policy CAN MEDICLAIM under cancard from Canara Bank through United India Insurance. I am happy that my claim was settled in 10 days by the TPA in full. Keep it up. Many Many thanks to all of you for the good work in helping the distress."

Ananda Ram G H

"I would like to acknowledge the support that E Meditek representatives provided me during an emergency and helped me in timely processing of my claim especially Ravish and Abhishek (Gurgaon office). Once again thanks a lot guys....!!!"

Shoyeb Akhtar
MP India BU
Hewitt Associates

"I confirm that i have received my HEALTH CARDS few weeks back and i am sorry for informing you late. I personally thank you for the interest taken to resolve the problem and i appreciate your initaitive taken in my matter."

ATUL KOTHARI

"I want to take in your records the services provided by your Miss Rama on many occasions. She has not only been very polite and courteous but also she has shown a lot of patience while dealing with our clients who have been irritant on some occasions because of delay in the payment of their claims which may be due to your administrative or technical constaints. I once again thanks her for giving her personal care and attention for our valuable clients."

Mukesh Soi.
MukeshK.Soi@nic.co.in
 

"Extremely thanks for making a trust in customer remembersement claim of policy no.282550066065 & heartly thanks to Dr. Ranjeet also. Hoping these better services always be continue in future. "

Amit Sharma.
Reliance General Insurance co ltd.
 

"My name is Lalit Prasad. I had filed a claim of my cusion brother Rajesh kumar Aswal on 18/11/08 under policy no.221600/48/08/41/00000464, recd claim no-757401. I followed up my case every week. On 20th Dec. 08 I came to know my claim has sent for final approval. I had spoken many people in emeditek to telling my claim status. Every time given me the same reply that my case is in final approval & it will be approved next week. It had already passed two month. I had totally fed up to listening same reply. On 27th/Jan/09 I talk with Ms. Sunita (Re-imbursement Deptt) she assured me that my claim will be settled within a two days. Finally she reverted back on 29/01/09 that my claim has been approved of Rs.12,060/-. Thanks for your shortly reply by Miss Sunita because she has solved my query very soon and approved my claim with great enthusiasm . I want to really appreciate her familiar and good nature and also her dedication. She did good job."

Lalit Prasad.
Mobile No. 9810384317
 

"Please to inform you that my wife had undergone a medical treatment in ISIC Vasant .I have a corporate Mediclaim policy through Emeditek Solution. At the time of Admission and Discharge from the hospital, I had to interact Mr. Bhanu Pratap for the completing the relevant formalities. I am very happy with the way the process of approval was handled by Mr. Bhanu Pratap .During the time of discharge the hospital TPA desk were very unhelpful but the continued help and support that I got from Mr. Bhanu Pratap was amazing . I thankfull to E-meditek Solution and the employee for building such a great team and I believe E-meditek Solution provide excellent services all the time."

Rahul Naudiyal
 

"I would like to bring to your notice that my father had undergone a surgery for which Emeditek was responsible for the relevant approvals. During discharge from hospital, I had to interact Mr. B.S.Kanwal for the completing the relevant formalities. I am extremely happy with the way the process of approval was handled by Mr. Kanwal; during the course of discharge the hospital authorities were very negligent and unhelpful but the continued help and support that I got from Mr. Kanwal was amazing and heartwarming as I could see that he personally took responsibility to talk to relevant authorities to get the necessary procedures completed for providing final approval. Mr. Kanwal had always remained in touch with me and my family members to keep us informed and had to spend extra time than his stipulated duration of work. I thank Mr. Kanwal and emeditek for building such a great team! and I believe emeditek does render excellent service “in time of need”."

Mohamed Imdadullah
Project Lead, GSS Offshore
+91-20-3918-2525
 

"Due to the timely and efficient service provided to me by specially you and the Emeditek team, my mother was able to get timely treatment at the MIOT hospital, Chennai. I therefore thank you and the entire team of emeditek who have helped me in every way possible and I wish all of you my very best."

Suvadip Mukherjee
Head - BD,
Aviva Life Insurance
 

"I sincerely thanks to EMSL team for the support extended to me towards my Daughters Hospitalization at Bangalore. I really got surprised when the Hospital staff told me that My Daughters Cashless Treatment case was not approved till today afternoon ( 24th Dec 08 ) inspite of Several follow-ups with your Bangalore team, When I investigated the situation, I came to understand that the delay/ Negligence is purely from the Hospital Staff itself due to breakdown in communication. I went a step ahead & contacted your Staff at Gurgoan & Bangalore through Phone & I received a very good response from both the Team members & I am totally impressed the way your team has attend my case & resolved within 15 Minutes. My Appreciations to all the Team members who involved in this transaction."

All the Best to you all & Marry Christmas / Happy New Year 2009.

Thirumal Reddy
Key Accounts
SCHENKER INDIA PRIVATE LIMITED
Bangalore
 

"I have to say I am extremely pleased with your staff. It has been an absolute pleasure dealing with your staff and I am very happy with the way they are handling things."

Ashwin Singh.
Sales Manager-Bancasurance
Birla Sun Life Insurance Co. Ltd.

"Thank a lot for your quick action and response.I would like to put on records my sincere thanks to Mr Gopal Verma for all the help extended in settling the claim & I am really grateful to him."

Pankaj Makhija
(Card Holder)

"Thanks for your information and prompt action. EMSL Team is really very quick and very helpful."

Please. keep it up.

Sanjay Arneja
Branch Manager
National Ins. Co. Ltd.
New Delhi-110001